The University of Texas at Austin

ITS Services Status

Current Service Interruptions

12/19/2014
11:07 AM
RESOLVED: Web Central virtual hosting issues
Service Restored

12/19 11:06 AM
UPDATE: 

The websites hosted on the server experienced outages from 9:50 - 10:25 a.m., including:

accessut.utexas.edu
aspires.ece.utexas.edu
austinsculturalcampus.org
bainesreport.org
bealonghorn.utexas.edu
campaign.utexas.edu
cml.music.utexas.edu
ctr.utexas.edu
energyinterface.org
fic.engr.utexas.edu
floodconference.engr.utexas.edu
give.utexas.edu
hkn.ece.utexas.edu
hps.ece.utexas.edu
ideas.utexas.edu
ieee.ece.utexas.edu
ieeecs.ece.utexas.edu
lbjjournal.org
lca.ece.utexas.edu
links.utexas.edu
mirt.tmi.utexas.edu
nano.mer.utexas.edu
nanocrystal.che.utexas.edu
opto.ece.utexas.edu
planted.wildflower.org
ras.ece.utexas.edu
registrar.utexas.edu
rrhlm.org
scienceandthesea.org
shared.utexas.edu
shop.pge.utexas.edu
snei.engr.utexas.edu
spark.ece.utexas.edu
structures.engr.utexas.edu
swicorps.org
test.ugs.utexas.edu
test.world.utexas.edu
test.www.utexas.edu
utgi-test.its.utexas.edu
tmi.utexas.edu
ugs.utexas.edu
utree.utexas.edu
weewave.mer.utexas.edu
world.utexas.edu
www.ideatoproduct.org


12/19/14 10:31
All hosted websites have been returned to service.


12/19/14 10:21
A number of websites are experiencing outages due to the server resource issues. A list of impacted websites is being created.


12/19/14 10:16
The machine running the RHEL side of Web Central virtual web hosting is experiencing resource issues.

Systems staff are investigating.

12/12/2014
6:46 PM
UT Voice Mail Access Errors
Under Investigation

6:46 pm
Some subscribers have also reported their callers being forwarded to UTVM and hearing the “the page you have requested is currently unavailable” error instead of the greeting.  All errors continue to be sporadic and the vendor is continuing to investigate.


3:39 pm
The UT Voice Mail system is sporadically responding to telephone logins and/or commands with the error, “This page is unavailable,” and to web logins and/or navigation with the error “Connection reset.”  Subsequent attempts are usually successful, so subscribers can repeat their attempted commands.  The vendor is investigating.  Note:  SmartVoice users are not affected.

Past Service Interruptions

Upcoming Maintenance

<<< 04/06/2014 - 04/26/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
6

12:00 AM - Mainframe maintenance window

12:01 AM - SharePoint 2010 Maintenance

9:00 AM - FC switch replacement

7

 

 

 

8

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

2:30 PM - Group Email and Urgent Email Nondisruptive Expedited Maintenance

5:30 PM - Shibboleth Expedited - Non-Disruptive Maintenance

6:00 PM - UTLogin Expedited - Non-Disruptive Maintenance

9

9:30 AM - Javamail, FTPMail Qual and Test host patching

4:30 PM - Emergency non-disruptive maintenance on WebSpace

5:00 PM - Shibboleth Expedited - Non-Disruptive Maintenance

10

8:30 AM - Expedited Non Disruptive maintenance of Document repository

9:30 AM - SDS - Digital Download Service maintenance

2:00 PM - UTLogin Expedited - Non-Disruptive Maintenance

9:00 PM - Campus RHNS: Emergency Security Maintenance

11

12:01 PM - CTL's Credit by Exam system maintenance

6:00 PM - Austin Domain Controller Refresh

10:00 PM - SharePoint Maintenance (Fri)

12

7:00 AM - EWDE Maintenance

7:00 AM - Footprints weekly maintenance for OS patching

8:00 AM - Web Central Monthly Scheduled Maintenance

13

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint 2010 Maintenance

14

9:00 AM - PROD uTexas Identity Manager (TIM) Non-disruptive Maintenance

8:00 PM - VoIP System Patch Application

15

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - Pype WPA upgrade

7:00 AM - Emergency Information Security Maintenance for MSSQL SQL01

8:00 AM - Austin AD Name Server Refresh

9:00 AM - Natclipse server maintenance

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

6:00 PM - University Wiki Service Monthly Maintenance

8:00 PM - Web Central planned maintenance: UT Login transition for protected pages

8:00 PM - VoIP System Patch Application

16

7:00 AM - Shibboleth (PROD) Maintenance - Expedited Non-Disruptive

8:00 AM - Activate Outbreak Filters on our IronPort appliances

8:00 AM - Campus VPN Maintenance - Non-Disruptive

8:00 AM - Campus Network Maintenance - Non-Disruptive

9:30 AM - Javamail, FTPMail PROD host patching

3:30 PM - Javamail/FTPMail - expedited. Update sendmail config

17

5:00 PM - Blog Service Weekly Maintenance

8:00 PM - Expedited Legacy VoIP Repair

18

6:00 PM - Austin Domain Controller Refresh

10:00 PM - SharePoint Maintenance (Fri)

19

7:00 AM - EWDE Maintenance

20

12:00 AM - Blackboard Weekly Maintenance

12:01 AM - SharePoint 2010 Maintenance

21

7:00 AM - Shibboleth (PROD) Maintenance

6:00 PM - Group E-Mail Planned Maintenance

6:00 PM - Expedited VoIP Patch Application

9:25 PM - CTL's Credit by Exam System maintenance

22

7:00 AM - XML Gateway PROD - quarterly host OS patching

7:00 AM - Shibboleth (PROD) Maintenance - Non-Disruptive

7:00 AM - Central Web Authentication Maintenance - Non-Disruptive

8:00 AM - Austin AD Name Server Refresh

5:00 PM - CTL's Credit by Exam system maintenance

10:00 PM - SharePoint Maintenance (Tue)

23

9:00 AM - Planned University Directory Maintenance

2:30 PM - Planned Disruptive TED Maintenance

10:00 PM - UT Lists planned maintenance

24

8:00 AM - UTForge monthly application maintenance

5:00 PM - Blog Service Weekly Maintenance

25

10:00 AM - DDN Storage maintenance

1:00 PM - DDN Storage Maintenance

6:00 PM - Austin Domain Controller Refresh

10:00 PM - SharePoint Maintenance (Fri)

26

7:00 AM - EWDE Maintenance

7:00 AM - Footprints planned maintenance for OS patching

10:00 PM - Upgrade to UTD development, shared storage filer


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!