The University of Texas at Austin

ITS Services Status

Current Service Interruptions

4/21/2015
1:44 PM
Selfscan Unavailable
Service Functioning, Temporary Solution in Place

4/21/15   1333
Selfscan is now operational thanks to a workaround. However, the workaround disables the ability for users to create, modify, or view asset groups. The ISO is currently working with the vendor on this problem, but there is currently no resolution time.


4/9/2015 5:25PM
Selfscan is now operational thanks to a workaround. However, the workaround disables the ability for users to create, modify, or view asset groups. The vendor is implementing a hotfix Friday (4/10) and the ISO will apply it when it becomes available.


4/9/2015 4:27PM
A change in the Selfscan API is causing a problem with authorizations. The ISO is currently working with the vendor to address this issue. We will update when more information becomes available.


4/9/15 2:16pm
The ISO has been made aware that Selfscan is currently unavailable for several users. We are researching the cause.

Past Service Interruptions

Upcoming Maintenance

<<< 05/18/2014 - 06/07/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
18

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

6:00 PM - ITS Central RAC (Production) maintenance

6:00 PM - Adobe Connect Upgrade

19

All Day - AD Remediation

6:00 PM - Group E-Mail Planned Maintenance

20

9:00 AM - Natclipse server maintenance

12:00 PM - Course Instructor Survey planned maintenance

6:00 PM - University Wiki Service Monthly Maintenance

10:00 PM - SharePoint Maintenance (Tue)

21

6:00 AM - Planned monthly maintenance for ITS CAT1 and non-CAT1 MySQL

6:30 AM - XML Gateway outage (MySQL maintenance)

6:30 AM - Document Repository interruption caused by monthly Cat1 MySQL maintenance

9:15 AM - Administrative Systems file transfer server upgrade

9:15 AM - Mainframe Transfer Server Migration

2:30 PM - Planned Disruptive TED Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:00 PM - UT Direct planned maintenance

10:00 PM - UT Lists planned maintenance

22

6:00 AM - UTForge monthly application maintenance

9:00 AM - Shibboleth (PROD) Maintenance - Non-Disruptive

10:00 AM - Javamail - application update

5:00 PM - Blog Service Weekly Maintenance

23

3:30 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

24

7:00 AM - EWDE Maintenance

7:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

25

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

26

 

 

 

27

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

7:00 AM - SDS - Digital Download Service maintenance

12:00 PM - Campus Red Hat Network Satellite Planned Maintenance

5:00 PM - Wireless Network Maintenance

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Biweekly Scheduled Maintenance

28

7:00 AM - Pype Django upgrade

7:30 AM - Credit Card Server Configuration Update

5:00 PM - Wireless Network Maintenance

29

12:01 PM - CTL's Credit by Exam system maintenance

4:45 PM - CTL's Credit by Exam system non-disruptive maintenance

5:00 PM - Blog Service Weekly Maintenance

30

10:20 AM - CTL's Credit by Exam System Non-disruptive Maintenance

2:45 PM - CTL's Credit by Exam System Non-disruptive Maintenance

10:00 PM - SharePoint Maintenance (Fri)

31

7:00 AM - EWDE Maintenance

1

12:00 AM - Mainframe maintenance window

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

2

All Day - AD Remediation

3:30 PM - PyPE Non-Prod OS Maintenance

7:00 PM - UTLogin routine maintenance

3

All Day - AD Remediation

8:00 AM - qual.its.utexas.edu authentication changing to UTLogin

5:30 PM - TID Print Server Firmware Updates

10:00 PM - SharePoint Maintenance (Tue)

4

All Day - AD Remediation

6:00 AM - Monthly MSSQL Maintenance

3:55 PM - CIS non-disruptive maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:25 PM - CTL's Credit by Exam System Non-disruptive Maintenance

10:00 PM - UT Lists planned maintenance

5

All Day - AD Remediation

5:00 PM - Blog Service Weekly Maintenance

6

All Day - AD Remediation

6:00 AM - UTLogin planned maintenance

9:00 AM - UTLogin planned maintenance

4:40 PM - CTL's Credit by Exam System Non-disruptive Maintenance

10:00 PM - SharePoint Maintenance (Fri)

7

All Day - AD Remediation

6:00 AM - UTLogin planned maintenance

7:00 AM - EWDE Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!