The University of Texas at Austin

ITS Services Status

Current Service Interruptions

11/22/2014
3:00 PM
RESOLVED:  Expedited, non-disruptive maintenance on the Mail Filtering Service extended to 3:00 PM
Service Restored

Maintenance is successfully concluded.


The non-disruptive maintenance on the Mail Filtering Service is being extended to 3:00 PM. No problems have been encountered, the work is simply more tedious than anticipated.

11/22/2014
2:28 PM
Power Outage at COM
Under Investigation

2:24 PM
UT Power Plant has informed us that at approximately 9:45, there was a short in a piece of the electrical gear that powers COM, Main, and some other buildings.  There was a momentary outage that occurred until systems switched to the back up loop.  They are making plans to repair when storms depart the area.  We will continue to monitor.


At approximately 9:41 AM power was momentary lost at the COM building, which possibly affected systems housed within the facility.  Power was restored a short time after the outage. The UDC-Facilities team is currently investigating the issue. 

11/21/2014
12:00 PM
RESOLVED:Restart of TID print server its-tidprint02
Service Restored

TID print server its-tidprint02 is back online.  Service was restored at 11:48 AM.  Issue is resolved


11:36
A TID print server, its-tidprint02.austin.utexas.edu, has a print application that is in a degraded state.  Mainframe print jobs are being processed normally at this time.  The print server will be rebooted immediately to remedy the print application state.  No mainframe print jobs will be lost.  They will be queued and delivered on the print server has completed its reboot and the print application has been verified online.

Action has been coordinated with the ITS Help Desk.

11/21/2014
9:49 AM
Resolved: Canvas performance issue
Service Restored

9:48
https://utexas.instructure.com appears to be behaving normally now


9:18
https://utexas.instructure.com is performing very slowly at the current time.

Instructure is aware of the issue, and working to address it.

Past Service Interruptions

Upcoming Maintenance

<<< 05/04/2014 - 05/24/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
4

12:00 AM - Mainframe maintenance window

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

12:05 AM - Adobe Connect Storage Expansion

5

10:35 AM - CTL's Credit by Exam system non-disruptive maintenance

6

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

10:00 AM - Planned DPUSER Maintenance

10:00 PM - SharePoint Maintenance (Tue)

7

6:00 AM - Monthly MSSQL Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

9:30 PM - Document Repository - quarterly PROD host patching

8

7:00 AM - SDS - Digital Download Service maintenance

12:01 PM - CTL's Test Registration system maintenance

5:00 PM - Blog Service Weekly Maintenance

9

 

 

 

10

7:00 AM - EWDE Maintenance

8:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

11

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

12

 

 

 

13

7:00 AM - Pype Django upgrade

8:00 AM - UTForge quarterly OS maintenance

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

9:15 AM - Administrative Systems file transfer server upgrade

10:50 AM - DEFINE Internals/Enterprise Workflow Expedited Maintenance

12:00 PM - Campus Satellite Planned Maintenance

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Biweekly Scheduled Maintenance

14

5:00 AM - Microsoft SQL: SQL02 upgrade/migrate

7:00 AM - Application Registry (AppReg) Server Maintenance

7:00 AM - UDC A Temporary Generator Installation

15

7:00 AM - PyPE PROD Expedited Maintenance

1:00 PM - UT-V Enterprise cluster host maintenance

5:00 PM - Blog Service Weekly Maintenance

16

9:15 AM - Transfer Service Storage Migration

10:00 PM - SharePoint Maintenance (Fri)

17

7:00 AM - EWDE Maintenance

8:30 AM - TRAC maintenance

18

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

6:00 PM - ITS Central RAC (Production) maintenance

6:00 PM - Adobe Connect Upgrade

19

All Day - AD Remediation

6:00 PM - Group E-Mail Planned Maintenance

20

9:00 AM - Natclipse server maintenance

12:00 PM - Course Instructor Survey planned maintenance

6:00 PM - University Wiki Service Monthly Maintenance

10:00 PM - SharePoint Maintenance (Tue)

21

6:00 AM - Planned monthly maintenance for ITS CAT1 and non-CAT1 MySQL

6:30 AM - XML Gateway outage (MySQL maintenance)

6:30 AM - Document Repository interruption caused by monthly Cat1 MySQL maintenance

9:15 AM - Administrative Systems file transfer server upgrade

9:15 AM - Mainframe Transfer Server Migration

2:30 PM - Planned Disruptive TED Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:00 PM - UT Direct planned maintenance

10:00 PM - UT Lists planned maintenance

22

6:00 AM - UTForge monthly application maintenance

9:00 AM - Shibboleth (PROD) Maintenance - Non-Disruptive

10:00 AM - Javamail - application update

5:00 PM - Blog Service Weekly Maintenance

23

3:30 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

24

7:00 AM - EWDE Maintenance

7:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!