The University of Texas at Austin

ITS Services Status

Current Service Interruptions

9/1/2015
7:22 PM
UT Web Outage
Under Investigation

9/1/2015 7:18 pm
The issue remains mitigated.  However, the issue is under review by vendor support. 
Next update Wednesday Sept 2, afternoon.


9/1/15 9:22am
The 403 errors on UTWeb subpages have been mitigated. ITS staff continue to monitor and troubleshoot the issue.
Next update at 5pm, Tuesday September 1, 2015.


8/31/2015 9:45 pm
There are reports of 403 errors for some UT Web subpages.  ITS staff continue troubleshoot efforts


8/31/2015 5:02 pm
This issue is resolved.  ITS staff continue problem analysis and monitoring.


8/31/2015 4:36 pm
UT Web sites are returning to service.  ITS staff continue to monitor and investigate.


8/31/2015 4:10 pm
ITS staff continue to work on this issue.


8/31/2015 3:14 PM
Impacted sites include, but are not limited to:

president.utexas.edu
law.utexas.edu
socialwork.utexas.edu
music.utexas.edu
provost.utexas.edu

ITS staff continue to work on mitigation steps.


8/31/2015 2:40 PM
UT Web is currently presenting a 502 Bad Gateway error when viewed.

ITS staff is currently investigating.

Past Service Interruptions

Upcoming Maintenance

<<< 05/04/2014 - 05/24/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
4

12:00 AM - Mainframe maintenance window

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

12:05 AM - Adobe Connect Storage Expansion

5

10:35 AM - CTL's Credit by Exam system non-disruptive maintenance

6

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

10:00 AM - Planned DPUSER Maintenance

10:00 PM - SharePoint Maintenance (Tue)

7

6:00 AM - Monthly MSSQL Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

9:30 PM - Document Repository - quarterly PROD host patching

8

7:00 AM - SDS - Digital Download Service maintenance

12:01 PM - CTL's Test Registration system maintenance

5:00 PM - Blog Service Weekly Maintenance

9

 

 

 

10

7:00 AM - EWDE Maintenance

8:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

11

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

12

 

 

 

13

7:00 AM - Pype Django upgrade

8:00 AM - UTForge quarterly OS maintenance

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

9:15 AM - Administrative Systems file transfer server upgrade

10:50 AM - DEFINE Internals/Enterprise Workflow Expedited Maintenance

12:00 PM - Campus Satellite Planned Maintenance

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Biweekly Scheduled Maintenance

14

5:00 AM - Microsoft SQL: SQL02 upgrade/migrate

7:00 AM - Application Registry (AppReg) Server Maintenance

7:00 AM - UDC A Temporary Generator Installation

15

7:00 AM - PyPE PROD Expedited Maintenance

1:00 PM - UT-V Enterprise cluster host maintenance

5:00 PM - Blog Service Weekly Maintenance

16

9:15 AM - Transfer Service Storage Migration

10:00 PM - SharePoint Maintenance (Fri)

17

7:00 AM - EWDE Maintenance

8:30 AM - TRAC maintenance

18

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

6:00 PM - ITS Central RAC (Production) maintenance

6:00 PM - Adobe Connect Upgrade

19

All Day - AD Remediation

6:00 PM - Group E-Mail Planned Maintenance

20

9:00 AM - Natclipse server maintenance

12:00 PM - Course Instructor Survey planned maintenance

6:00 PM - University Wiki Service Monthly Maintenance

10:00 PM - SharePoint Maintenance (Tue)

21

6:00 AM - Planned monthly maintenance for ITS CAT1 and non-CAT1 MySQL

6:30 AM - XML Gateway outage (MySQL maintenance)

6:30 AM - Document Repository interruption caused by monthly Cat1 MySQL maintenance

9:15 AM - Administrative Systems file transfer server upgrade

9:15 AM - Mainframe Transfer Server Migration

2:30 PM - Planned Disruptive TED Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

5:00 PM - UT Direct planned maintenance

10:00 PM - UT Lists planned maintenance

22

6:00 AM - UTForge monthly application maintenance

9:00 AM - Shibboleth (PROD) Maintenance - Non-Disruptive

10:00 AM - Javamail - application update

5:00 PM - Blog Service Weekly Maintenance

23

3:30 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

24

7:00 AM - EWDE Maintenance

7:00 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!