The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/1/2015
10:19 PM
Office 365 Connectivity Issue
Service Functioning, Temporary Solution in Place

7/1/2015 10:19 PM
Microsoft engineers have completed corrective actions to their network infrastructure, and service connectivity appears to have been restored for all users.  ITS Systems staff will continue to closely monitor the situation until we are satisfied that the issue is fully resolved.


7/1/2015 5:00PM
Microsoft engineers have determined a preliminary root cause – “a high-level portion of the network infrastructure became degraded, which is causing an interruption to Exchange Online connectivity” – and have redirected network traffic to alternate capacity in an attempt to restore service.  ITS Systems staff are continuing to coordinate support and monitor progress.  The next update will be posted no later than 11:00 PM.


7/1/2015 3:37 PM
ITS Systems staff have received reports of users unable to access Exchange Online mailboxes via MAPI,EAS,EWS, or the Outlook Web App.  Staff are engaging with Microsoft to investigate the issue further and formulate a resolution.

Past Service Interruptions

Upcoming Maintenance

<<< 06/15/2014 - 07/05/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
15

All Day - AD Remediation

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

6:00 PM - Adobe Connect Upgrade

16

All Day - AD Remediation

9:00 AM - Configure and Implement Oracle DataGuard Broker on Development ITS Central RAC

11:00 AM - utdirect qual non-disruptive maintenance

6:00 PM - Group E-Mail Planned Maintenance

17

All Day - AD Remediation

6:30 AM - COM copper feeder cable

7:00 AM - UDCC Network Maintenance

7:00 AM - Central Web Authentication Maintenance - Non-Disruptive

8:00 AM - JIRA quarterly OS maintenance

9:00 AM - Natclipse server maintenance

6:00 PM - University Wiki Service Monthly Maintenance

10:00 PM - SharePoint Maintenance (Tue)

18

All Day - AD Remediation

6:30 AM - Planned monthly maintenance for ITS CAT1 and non-CAT1 MySQL

6:30 AM - XML Gateway outage (MySQL maintenance)

6:30 AM - Document Repository interruption caused by monthly Cat1 MySQL maintenance

6:30 AM - Wikis Planned Outage (MySQL Maintenance)

6:30 AM - Blogs Planned Outage (MySQL Maintenance)

6:30 AM - JIRA Dependency Maintenance (MySQL)

7:30 AM - Planned Disruptive TED Maintenance

9:00 AM - Configure and Implement Oracle DataGuard Broker on QUAL ITS Central RAC

10:00 AM - Non disruptive maintenance on utd beta

7:00 PM - AEMS Maintenance - Rollup 5 deployment - part 1

19

All Day - AD Remediation

7:30 AM - TRAC maintenance

10:50 AM - CTL's Credit by Exam System Non-disruptive Maintenance

3:30 PM - CTL's Credit by Exam System Non-disruptive Maintenance

5:00 PM - Blog Service Weekly Maintenance

7:00 PM - AEMS Maintenance - Rollup 5 deployment - part 2

20

All Day - AD Remediation

10:00 PM - SharePoint Maintenance (Fri)

21

All Day - AD Remediation

7:00 AM - EWDE Maintenance

22

All Day - AD Remediation

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

9:00 PM - PyPE OS Security Patching - Beta & Production

23

All Day - AD Remediation

24

All Day - AD Remediation

7:00 AM - Central Web Authentication Maintenance - Non-Disruptive

7:15 AM - Virtual ID Card Non-Disruptive Maintenance

7:15 AM - Student Photo Roster Non-Disruptive Maintenance

7:15 AM - ID Photo Gateway Non-Disruptive Maintenance

2:00 PM - PROD uTexas Identity Manager (TIM) Routine Maintenance

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Biweekly Scheduled Maintenance

25

All Day - AD Remediation

6:00 AM - UTForge planned maintenance

7:00 AM - F5 load balancer maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

9:00 AM - Planned University Directory Maintenance

26

All Day - AD Remediation

6:00 AM - UTForge monthly application maintenance

7:30 AM - SDS - Digital Download Service maintenance

9:00 AM - Hardware Migration of the Dev/Test ITS Central RAC Database Planned: Outage Maintenance

12:00 PM - Mainframe Transfer Service Migration

5:00 PM - Blog Service Weekly Maintenance

27

All Day - AD Remediation

10:00 PM - SharePoint Maintenance (Fri)

28

All Day - AD Remediation

7:00 AM - EWDE Maintenance

29

All Day - AD Remediation

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

30

All Day - AD Remediation

1

All Day - AD Remediation

7:00 AM - Monthly JIRA Application Maintenance

7:00 AM - Central Web Authentication Maintenance - Non-Disruptive

7:00 AM - EMN$HTML QUAL migration

9:00 AM - Configure and Implement Oracle DataGuard Broker on Production ITS Central RAC

12:00 PM - Stache outtage

10:00 PM - SharePoint Maintenance (Tue)

2

All Day - AD Remediation

6:00 AM - Monthly MSSQL Maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

3

All Day - AD Remediation

7:00 AM - Admin interface maintenance

9:00 AM - Hardware Migration of the QA ITS Central RAC Database Planned: Outage Maintenance

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - UT Direct Planned Maintenance

4

All Day - AD Remediation

5

All Day - AD Remediation

7:00 AM - EWDE Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!