The University of Texas at Austin

ITS Services Status

Current Service Interruptions

10/22/2014
4:29 PM
Extended processing time on certain Canvas imports and exports
Under Investigation

2:33
Some users are currently seeing extended processing time on certain jobs (e.g. SIS imports, course imports / exports). Our DevOps team is updating some configuration parameters and adding more resources to process jobs like these; we anticipate you’ll see improved performance soon. Thanks for your patience!

10/22/2014
3:54 PM
RESOLVED: Emergency Maintenance for UTBackup Service
Service Restored

15:52
Maintenance is complete and normal operations have been restored.


1441
Some UTBackup customers may experience an interruption in service as SSL certificates are updated on some of the appliances. Backups will automatically resume when the appliances restart but any restorations will have to be manually restarted.

10/22/2014
3:33 PM
RESOLVED: Resnet and DHFS Network Down
Service Restored

15:30
Service to Resnet and DHFS networks has been restored.


Resnet and the DHFS networks are down. This affects all wired and wireless access in all residence halls. Networking staff are on-site and
working to restore services.
In addition, DHFS servers that are in their server room in the residence halls are also unavailable. This includes Bevo Bucks and services that
may use it (e.g. UT Print).


Resnet and the DHFS network are down. Networking staff are investigating. This affects all wired and wireless access in all residence halls.

10/22/2014
10:40 AM
Issues with Task Manager and Natural on the Web?
Under Investigation

1035
The changes made during this maintenance event for UT Direct have been rolled back as of 10:20AM.

There were intermittent disruptions to some components within UT Direct from 10:00 to this point.

Past Service Interruptions

Upcoming Maintenance

<<< 06/15/2014 - 07/05/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
15

All Day - AD Remediation

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

6:00 PM - Adobe Connect Upgrade

16

All Day - AD Remediation

9:00 AM - Configure and Implement Oracle DataGuard Broker on Development ITS Central RAC

11:00 AM - utdirect qual non-disruptive maintenance

6:00 PM - Group E-Mail Planned Maintenance

17

All Day - AD Remediation

6:30 AM - COM copper feeder cable

7:00 AM - UDCC Network Maintenance

7:00 AM - Central Web Authentication Maintenance - Non-Disruptive

8:00 AM - JIRA quarterly OS maintenance

9:00 AM - Natclipse server maintenance

6:00 PM - University Wiki Service Monthly Maintenance

10:00 PM - SharePoint Maintenance (Tue)

18

All Day - AD Remediation

6:30 AM - Planned monthly maintenance for ITS CAT1 and non-CAT1 MySQL

6:30 AM - XML Gateway outage (MySQL maintenance)

6:30 AM - Document Repository interruption caused by monthly Cat1 MySQL maintenance

6:30 AM - Wikis Planned Outage (MySQL Maintenance)

6:30 AM - Blogs Planned Outage (MySQL Maintenance)

6:30 AM - JIRA Dependency Maintenance (MySQL)

7:30 AM - Planned Disruptive TED Maintenance

9:00 AM - Configure and Implement Oracle DataGuard Broker on QUAL ITS Central RAC

10:00 AM - Non disruptive maintenance on utd beta

7:00 PM - AEMS Maintenance - Rollup 5 deployment - part 1

19

All Day - AD Remediation

7:30 AM - TRAC maintenance

10:50 AM - CTL's Credit by Exam System Non-disruptive Maintenance

3:30 PM - CTL's Credit by Exam System Non-disruptive Maintenance

5:00 PM - Blog Service Weekly Maintenance

7:00 PM - AEMS Maintenance - Rollup 5 deployment - part 2

20

All Day - AD Remediation

10:00 PM - SharePoint Maintenance (Fri)

21

All Day - AD Remediation

7:00 AM - EWDE Maintenance

22

All Day - AD Remediation

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

9:00 PM - PyPE OS Security Patching - Beta & Production

23

All Day - AD Remediation

24

All Day - AD Remediation

7:00 AM - Central Web Authentication Maintenance - Non-Disruptive

7:15 AM - Virtual ID Card Non-Disruptive Maintenance

7:15 AM - Student Photo Roster Non-Disruptive Maintenance

7:15 AM - ID Photo Gateway Non-Disruptive Maintenance

2:00 PM - PROD uTexas Identity Manager (TIM) Routine Maintenance

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Biweekly Scheduled Maintenance

25

All Day - AD Remediation

6:00 AM - UTForge planned maintenance

7:00 AM - F5 load balancer maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

9:00 AM - Planned University Directory Maintenance

26

All Day - AD Remediation

6:00 AM - UTForge monthly application maintenance

7:30 AM - SDS - Digital Download Service maintenance

9:00 AM - Hardware Migration of the Dev/Test ITS Central RAC Database Planned: Outage Maintenance

12:00 PM - Mainframe Transfer Service Migration

5:00 PM - Blog Service Weekly Maintenance

27

All Day - AD Remediation

10:00 PM - SharePoint Maintenance (Fri)

28

All Day - AD Remediation

7:00 AM - EWDE Maintenance

29

All Day - AD Remediation

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

30

All Day - AD Remediation

1

All Day - AD Remediation

7:00 AM - Monthly JIRA Application Maintenance

7:00 AM - Central Web Authentication Maintenance - Non-Disruptive

7:00 AM - EMN$HTML QUAL migration

9:00 AM - Configure and Implement Oracle DataGuard Broker on Production ITS Central RAC

12:00 PM - Stache outtage

10:00 PM - SharePoint Maintenance (Tue)

2

All Day - AD Remediation

6:00 AM - Monthly MSSQL Maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

3

All Day - AD Remediation

7:00 AM - Admin interface maintenance

9:00 AM - Hardware Migration of the QA ITS Central RAC Database Planned: Outage Maintenance

5:00 PM - Blog Service Weekly Maintenance

5:00 PM - UT Direct Planned Maintenance

4

All Day - AD Remediation

5

All Day - AD Remediation

7:00 AM - EWDE Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

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* ITS Help and Service Desk

* Call us at 512-475-9400

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We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!