The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/1/2015
10:19 PM
Office 365 Connectivity Issue
Service Functioning, Temporary Solution in Place

7/1/2015 10:19 PM
Microsoft engineers have completed corrective actions to their network infrastructure, and service connectivity appears to have been restored for all users.  ITS Systems staff will continue to closely monitor the situation until we are satisfied that the issue is fully resolved.


7/1/2015 5:00PM
Microsoft engineers have determined a preliminary root cause – “a high-level portion of the network infrastructure became degraded, which is causing an interruption to Exchange Online connectivity” – and have redirected network traffic to alternate capacity in an attempt to restore service.  ITS Systems staff are continuing to coordinate support and monitor progress.  The next update will be posted no later than 11:00 PM.


7/1/2015 3:37 PM
ITS Systems staff have received reports of users unable to access Exchange Online mailboxes via MAPI,EAS,EWS, or the Outlook Web App.  Staff are engaging with Microsoft to investigate the issue further and formulate a resolution.

Past Service Interruptions

Upcoming Maintenance

<<< 07/27/2014 - 08/16/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
27

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

7:00 AM - EATON Annual Switchgear Planned - Non-Disruptive Maintenance

6:00 PM - Domain Controller Operating System Upgrade

10:00 PM - Update to DMG

28

6:00 PM - Domain Controller Operating System Upgrade

29

7:00 AM - Central Web Authentication maintenance in Beta UT Direct

7:15 AM - Virtual ID Card Non-Disruptive Maintenance

7:15 AM - Student Photo Roster Non-Disruptive Maintenance

7:15 AM - ID Photo Gateway Non-Disruptive Maintenance

5:30 PM - UTLogin Expedited - Non-Disruptive Maintenance

6:00 PM - Domain Controller Operating System Upgrade

10:00 PM - SharePoint Maintenance (Tue)

30

8:00 AM - ITS Website Non-Disruptive Maintenance

12:00 PM - Course Instructor Survey non-disruptive maintenance

12:01 PM - CTL's Credit by Exam system maintenance

6:00 PM - Domain Controller Operating System Upgrade

10:00 PM - UT Lists planned maintenance

31

6:30 AM - TRAC maintenance

6:30 AM - Two Factor Authentication System Routine Software Updates

5:00 PM - Blog Service Weekly Maintenance

6:00 PM - Domain Controller Operating System Upgrade

1

6:00 PM - Domain Controller Operating System Upgrade

10:00 PM - SharePoint Maintenance (Fri)

2

7:00 AM - EWDE Maintenance

8:00 AM - Footprints Maintenance - ITS Incident Management

6:00 PM - Domain Controller Operating System Upgrade

3

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Mainframe maintenance window

12:01 AM - SharePoint 2010 Maintenance

6:00 PM - Domain Controller Operating System Upgrade

4

6:00 PM - Domain Controller Operating System Upgrade

5

7:00 AM - Monthly JIRA Application Maintenance

7:00 AM - NOC A Generator service

7:00 AM - Central Web Authentication Maintenance on DPDev1

8:00 AM - beta.dp.utexas.edu Utlogin maintenance

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

6:00 PM - Domain Controller Operating System Upgrade

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Biweekly Scheduled Maintenance

6

6:00 AM - Monthly MSSQL Maintenance

7:00 AM - Credit Card Processing updates for PCI compliance

8:00 AM - ITS Website Non-Disruptive Maintenance

8:00 AM - Emergency Non-Disruptive Maintenance - UPS & Battery PMs

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Domain Controller Operating System Upgrade

6:30 PM - (VoIP) Gather SBC traces

9:30 PM - Document Repository - quarterly PROD host patching

7

8:00 AM - Emergency Non-Disruptive Maintenance - UPS & Battery PMs

5:00 PM - Blog Service Weekly Maintenance

6:00 PM - Domain Controller Operating System Upgrade

8

6:00 PM - Domain Controller Operating System Upgrade

10:00 PM - SharePoint Maintenance (Fri)

9

7:00 AM - EWDE Maintenance

6:00 PM - Domain Controller Operating System Upgrade

10

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

6:00 PM - Domain Controller Operating System Upgrade

11

All Day - Wireless Network Maintenance

6:00 PM - Domain Controller Operating System Upgrade

9:00 PM - UTVM patching (new voice mail system)

12

All Day - Wireless Network Maintenance

7:00 AM - Central Web Authentication Maintenance on UT Direct

8:00 AM - UTForge quarterly OS maintenance

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

6:00 PM - Domain Controller Operating System Upgrade

10:00 PM - SharePoint Maintenance (Tue)

13

All Day - Wireless Network Maintenance

6:00 AM - Application Registry (AppReg) Server Maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

10:00 AM - Non-disruptive UT-V Maintenance

12:01 PM - CTL Credit by Exam System Maintenance

3:00 PM - UTmail Signup Portal Maintenance

6:00 PM - Domain Controller Operating System Upgrade

14

All Day - Wireless Network Maintenance

All Day - Non-disruptive UT-V Maintenance

6:30 AM - UTLogin Planned Maintenance

1:00 PM - UTmail Signup Portal maintenance

5:00 PM - Blog Service Weekly Maintenance

6:00 PM - Domain Controller Operating System Upgrade

7:00 PM - AEMS Maintenance - Rollup 6 deployment

15

All Day - Non-disruptive UT-V Maintenance

6:00 PM - Domain Controller Operating System Upgrade

7:00 PM - AEMS Maintenance - Rollup 6 deployment

10:00 PM - SharePoint Maintenance (Fri)

16

7:00 AM - EWDE Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!