The University of Texas at Austin

ITS Services Status

Current Service Interruptions

4/21/2015
1:44 PM
Selfscan Unavailable
Service Functioning, Temporary Solution in Place

4/21/15   1333
Selfscan is now operational thanks to a workaround. However, the workaround disables the ability for users to create, modify, or view asset groups. The ISO is currently working with the vendor on this problem, but there is currently no resolution time.


4/9/2015 5:25PM
Selfscan is now operational thanks to a workaround. However, the workaround disables the ability for users to create, modify, or view asset groups. The vendor is implementing a hotfix Friday (4/10) and the ISO will apply it when it becomes available.


4/9/2015 4:27PM
A change in the Selfscan API is causing a problem with authorizations. The ISO is currently working with the vendor to address this issue. We will update when more information becomes available.


4/9/15 2:16pm
The ISO has been made aware that Selfscan is currently unavailable for several users. We are researching the cause.

Past Service Interruptions

Upcoming Maintenance

<<< 08/03/2014 - 08/23/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
3

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Mainframe maintenance window

12:01 AM - SharePoint 2010 Maintenance

6:00 PM - Domain Controller Operating System Upgrade

4

6:00 PM - Domain Controller Operating System Upgrade

5

7:00 AM - Monthly JIRA Application Maintenance

7:00 AM - NOC A Generator service

7:00 AM - Central Web Authentication Maintenance on DPDev1

8:00 AM - beta.dp.utexas.edu Utlogin maintenance

9:00 AM - TEST uTexas Identity Manager (TIM) Routine Maintenance

6:00 PM - Domain Controller Operating System Upgrade

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Biweekly Scheduled Maintenance

6

6:00 AM - Monthly MSSQL Maintenance

7:00 AM - Credit Card Processing updates for PCI compliance

8:00 AM - ITS Website Non-Disruptive Maintenance

8:00 AM - Emergency Non-Disruptive Maintenance - UPS & Battery PMs

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Domain Controller Operating System Upgrade

6:30 PM - (VoIP) Gather SBC traces

9:30 PM - Document Repository - quarterly PROD host patching

7

8:00 AM - Emergency Non-Disruptive Maintenance - UPS & Battery PMs

5:00 PM - Blog Service Weekly Maintenance

6:00 PM - Domain Controller Operating System Upgrade

8

6:00 PM - Domain Controller Operating System Upgrade

10:00 PM - SharePoint Maintenance (Fri)

9

7:00 AM - EWDE Maintenance

6:00 PM - Domain Controller Operating System Upgrade

10

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

12:01 AM - SharePoint 2010 Maintenance

6:00 PM - Domain Controller Operating System Upgrade

11

All Day - Wireless Network Maintenance

6:00 PM - Domain Controller Operating System Upgrade

9:00 PM - UTVM patching (new voice mail system)

12

All Day - Wireless Network Maintenance

7:00 AM - Central Web Authentication Maintenance on UT Direct

8:00 AM - UTForge quarterly OS maintenance

9:00 AM - QUAL uTexas Identity Manager (TIM) Routine Maintenance

6:00 PM - Domain Controller Operating System Upgrade

10:00 PM - SharePoint Maintenance (Tue)

13

All Day - Wireless Network Maintenance

6:00 AM - Application Registry (AppReg) Server Maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

10:00 AM - Non-disruptive UT-V Maintenance

12:01 PM - CTL Credit by Exam System Maintenance

3:00 PM - UTmail Signup Portal Maintenance

6:00 PM - Domain Controller Operating System Upgrade

14

All Day - Wireless Network Maintenance

All Day - Non-disruptive UT-V Maintenance

6:30 AM - UTLogin Planned Maintenance

1:00 PM - UTmail Signup Portal maintenance

5:00 PM - Blog Service Weekly Maintenance

6:00 PM - Domain Controller Operating System Upgrade

7:00 PM - AEMS Maintenance - Rollup 6 deployment

15

All Day - Non-disruptive UT-V Maintenance

6:00 PM - Domain Controller Operating System Upgrade

7:00 PM - AEMS Maintenance - Rollup 6 deployment

10:00 PM - SharePoint Maintenance (Fri)

16

7:00 AM - EWDE Maintenance

17

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

18

9:00 AM - Urgent Email Planned Maintenance

2:00 PM - FC path maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Planned Maintenance

6:00 PM - Group E-Mail Planned Maintenance

19

6:30 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

8:00 AM - dpdev1.dp.utexas.edu Utlogin maintenance

6:00 PM - University Wiki Service Monthly Maintenance

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Biweekly Scheduled Maintenance

20

6:30 AM - Planned monthly maintenance for ITS CAT1 and non-CAT1 MySQL

6:30 AM - XML Gateway outage (MySQL maintenance)

6:30 AM - Document Repository interruption caused by monthly Cat1 MySQL maintenance

6:30 AM - Blogs Planned Outage (MySQL Maintenance)

6:30 AM - Wikis Planned Outage (MySQL Maintenance)

6:30 AM - JIRA Dependency Maintenance (MySQL)

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

2:30 PM - Planned Disruptive TED Maintenance

21

6:30 AM - Two Factor Authentication System Routine Software Updates

7:30 AM - TRAC maintenance

9:00 AM - Shibboleth Production Maintenance - Non-Disruptive

12:00 PM - Mainframe transfer service migration

5:00 PM - Blog Service Weekly Maintenance

6:30 PM - Session Border Controller Patching

22

8:00 PM - Austin AD DC maintenance

10:00 PM - SharePoint Maintenance (Fri)

23

7:00 AM - EWDE Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!