The University of Texas at Austin

ITS Services Status

Current Service Interruptions

2/12/2016
5:31 PM
RESOLVED: Emergency Footprints outage
Service Restored

2/12/16 5:31PM
Maintenance complete


2/12/16 3:26PM

WHEN: 2/12/2016 17:00 - 18:00
WHAT: Footprints outage
IMPACT: all users of the service
WHY: Footprints lost some data this morning.

We need to restore the missing data from backups, but will need to disable access to the application while we do so.
Nothing new will be lost.

2/12/2016
10:25 AM
RESOLVED:  Footprints: Database Error - ITS Incident Management Workspace
Service Restored

2/12/2016
Service has been restored.


2/12/2016 9:42 AM
The FootPrints service is currently degraded. ITS staff is investigating. The ITS Help Desk has been experiencing database errors when attempting to open or save tickets in the Footprints ITS Incident Management workspace since 9:00am.

Past Service Interruptions

Upcoming Maintenance

<<< 09/14/2014 - 10/04/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
14

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Blackboard Weekly Maintenance

15

9:00 AM - Urgent Email Planned Maintenance

2:00 PM - PROD uTexas Identity Manager (TIM) Routine Maintenance

6:00 PM - Group E-Mail Planned Maintenance

16

All Day - Non-disruptive UT-V Maintenance

5:30 AM - Virtual ID Card Non-Disruptive Maintenance

5:30 AM - ID Photo Gateway Planned Outage

5:30 AM - Student Photo Roster Planned Outage

5:30 AM - UTdirect migration to utlogin

8:00 AM - JIRA quarterly OS maintenance

9:45 AM - CTL's Credit by Exam system non-disruptive Maintenance

6:00 PM - University Wiki Service Monthly Maintenance

7:00 PM - UTBackup - SSL Certificate Renewal

10:00 PM - Web Central Biweekly Scheduled Maintenance

10:00 PM - SharePoint Maintenance (Tue)

17

All Day - Non-disruptive UT-V Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

12:01 PM - CTL Credit by Exam system maintenance

18

6:30 AM - Two Factor Authentication System Routine Software Updates

10:00 AM - Routine maintenance to beta.dp.utexas.edu

11:00 AM - Update of pdfgenerator on utdirect

2:00 PM - Photo Roster Non-Disruptive Maintenance

5:00 PM - Blog Service Weekly Maintenance

19

10:00 AM - Video Security Maintenance

2:00 PM - utdirect change to loadbalancer configuration

4:00 PM - AEMS Backups Migrations

10:00 PM - SharePoint Maintenance (Fri)

20

7:00 AM - EWDE Maintenance

21

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Blackboard Weekly Maintenance

9:00 AM - UTLogin routine maintenance

22

8:00 AM - Student Photo Roster Expedited Non-Disruptive Maintenance

8:00 AM - ID Photo Gateway Expedited Non-Disruptive Maintenance

8:00 AM - Virtual ID Card Expedited Non-Disruptive Maintenance

23

All Day - Non-disruptive UT-V Maintenance

7:15 AM - Virtual ID Card Non-Disruptive Maintenance

7:15 AM - Student Photo Roster Non-Disruptive Maintenance

7:15 AM - ID Photo Gateway Non-Disruptive Maintenance

9:00 AM - Mail Filtering Service non-distruptive maintenance

11:00 AM - update to java webapps to fix sessions persistance under utlogin

5:30 PM - [BLACKOUT] Appsbuild Storage Upgrade

6:30 PM - Server maintenance

10:00 PM - SharePoint Maintenance (Tue)

24

5:45 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

9:00 AM - Routine maintenance will take place on the University White Pages (WHIPS). No user impact is expected.

12:00 PM - CIS planned maintenance

5:00 PM - Group E-Mail Expedited Nondisruptive Maintenance

5:00 PM - UT Direct Planned Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Maintenance Window

25

All Day - RedHat Enterprise Linux security patching

6:30 AM - Two Factor Authentication System Expedited Software Updates

7:30 AM - SDS - Digital Download Service maintenance

8:00 AM - UTForge monthly application maintenance

10:00 AM - Routine maintenance to dpdev1.dp.utexas.edu

11:00 AM - update to java webapps to fix sessions persistance under utlogin

12:01 PM - CTL's Credit by Exam system Maintenance

5:00 PM - Blog Service Weekly Maintenance

26

All Day - RedHat Enterprise Linux security patching

10:00 AM - Video Security Maintenance

4:00 PM - AEMS Backups Migration

10:00 PM - SharePoint Maintenance (Fri)

27

7:00 AM - EWDE Maintenance

28

12:00 AM - Austin Disk Services Planned Maintenance Window

12:00 AM - Blackboard Weekly Maintenance

9:00 AM - UTLogin routine maintenance

9:00 PM - PyPE OS Security Patching - Beta & Production

29

 

 

 

30

9:00 AM - Mail Filtering Service expedited non-disruptive maintenance

1:40 PM - CTL's Course Instructor Survey System non-disruptive Maintenance

2:15 PM - CTL's Credit by Exam system non-disruptive Maintenance

10:00 PM - Web Central Biweekly Scheduled Maintenance

10:00 PM - SharePoint Maintenance (Tue)

1

6:00 AM - Planned Monthly MSSQL Maintenance

6:00 AM - UT-V Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

9:00 AM - Planned Expedited University Directory Maintenance

8:00 PM - SharePoint 2013 Maintenance

2

6:30 AM - UTLogin Planned Maintenance

7:00 AM - PyPE Deployment Interface maintenance

10:00 AM - Routine maintenance to utdirect.utexas.edu

3:10 PM - CTL's Course Instructor Survey System non-disruptive Maintenance

5:00 PM - Blog Service Weekly Maintenance

5:30 PM - University Wiki Service Planned Maintenance Outage

3

10:00 AM - Video Security Maintenance

12:01 PM - CTL's Credit by Exam System Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Expedited Maintenance

10:00 PM - SharePoint Maintenance (Fri)

4

7:00 AM - EWDE Maintenance


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We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!