The University of Texas at Austin

ITS Services Status

Current Service Interruptions

4/21/2015
1:44 PM
Selfscan Unavailable
Service Functioning, Temporary Solution in Place

4/21/15   1333
Selfscan is now operational thanks to a workaround. However, the workaround disables the ability for users to create, modify, or view asset groups. The ISO is currently working with the vendor on this problem, but there is currently no resolution time.


4/9/2015 5:25PM
Selfscan is now operational thanks to a workaround. However, the workaround disables the ability for users to create, modify, or view asset groups. The vendor is implementing a hotfix Friday (4/10) and the ISO will apply it when it becomes available.


4/9/2015 4:27PM
A change in the Selfscan API is causing a problem with authorizations. The ISO is currently working with the vendor to address this issue. We will update when more information becomes available.


4/9/15 2:16pm
The ISO has been made aware that Selfscan is currently unavailable for several users. We are researching the cause.

Past Service Interruptions

Upcoming Maintenance

<<< 09/14/2014 - 10/04/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
14

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

15

9:00 AM - Urgent Email Planned Maintenance

2:00 PM - PROD uTexas Identity Manager (TIM) Routine Maintenance

6:00 PM - Group E-Mail Planned Maintenance

16

All Day - Non-disruptive UT-V Maintenance

5:30 AM - UTdirect migration to utlogin

5:30 AM - Virtual ID Card Non-Disruptive Maintenance

5:30 AM - Student Photo Roster Planned Outage

5:30 AM - ID Photo Gateway Planned Outage

8:00 AM - JIRA quarterly OS maintenance

9:45 AM - CTL's Credit by Exam system non-disruptive Maintenance

6:00 PM - University Wiki Service Monthly Maintenance

7:00 PM - UTBackup - SSL Certificate Renewal

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Biweekly Scheduled Maintenance

17

All Day - Non-disruptive UT-V Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

12:01 PM - CTL Credit by Exam system maintenance

18

6:30 AM - Two Factor Authentication System Routine Software Updates

10:00 AM - Routine maintenance to beta.dp.utexas.edu

11:00 AM - Update of pdfgenerator on utdirect

2:00 PM - Photo Roster Non-Disruptive Maintenance

5:00 PM - Blog Service Weekly Maintenance

19

10:00 AM - Video Security Maintenance

2:00 PM - utdirect change to loadbalancer configuration

4:00 PM - AEMS Backups Migrations

10:00 PM - SharePoint Maintenance (Fri)

20

7:00 AM - EWDE Maintenance

21

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - UTLogin routine maintenance

22

8:00 AM - Virtual ID Card Expedited Non-Disruptive Maintenance

8:00 AM - ID Photo Gateway Expedited Non-Disruptive Maintenance

8:00 AM - Student Photo Roster Expedited Non-Disruptive Maintenance

23

All Day - Non-disruptive UT-V Maintenance

7:15 AM - ID Photo Gateway Non-Disruptive Maintenance

7:15 AM - Student Photo Roster Non-Disruptive Maintenance

7:15 AM - Virtual ID Card Non-Disruptive Maintenance

9:00 AM - Mail Filtering Service non-distruptive maintenance

11:00 AM - update to java webapps to fix sessions persistance under utlogin

6:30 PM - Server maintenance

10:00 PM - SharePoint Maintenance (Tue)

24

5:45 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

9:00 AM - Routine maintenance will take place on the University White Pages (WHIPS). No user impact is expected.

12:00 PM - CIS planned maintenance

5:00 PM - UT Direct Planned Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Maintenance Window

5:00 PM - Group E-Mail Expedited Nondisruptive Maintenance

25

All Day - RedHat Enterprise Linux security patching

6:30 AM - Two Factor Authentication System Expedited Software Updates

7:30 AM - SDS - Digital Download Service maintenance

8:00 AM - UTForge monthly application maintenance

10:00 AM - Routine maintenance to dpdev1.dp.utexas.edu

11:00 AM - update to java webapps to fix sessions persistance under utlogin

12:01 PM - CTL's Credit by Exam system Maintenance

5:00 PM - Blog Service Weekly Maintenance

26

All Day - RedHat Enterprise Linux security patching

10:00 AM - Video Security Maintenance

4:00 PM - AEMS Backups Migration

10:00 PM - SharePoint Maintenance (Fri)

27

7:00 AM - EWDE Maintenance

28

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - UTLogin routine maintenance

9:00 PM - PyPE OS Security Patching - Beta & Production

29

 

 

 

30

9:00 AM - Mail Filtering Service expedited non-disruptive maintenance

1:40 PM - CTL's Course Instructor Survey System non-disruptive Maintenance

2:15 PM - CTL's Credit by Exam system non-disruptive Maintenance

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Biweekly Scheduled Maintenance

1

6:00 AM - Planned Monthly MSSQL Maintenance

6:00 AM - UT-V Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

9:00 AM - Planned Expedited University Directory Maintenance

8:00 PM - SharePoint 2013 Maintenance

2

6:30 AM - UTLogin Planned Maintenance

7:00 AM - PyPE Deployment Interface maintenance

10:00 AM - Routine maintenance to utdirect.utexas.edu

3:10 PM - CTL's Course Instructor Survey System non-disruptive Maintenance

5:00 PM - Blog Service Weekly Maintenance

5:30 PM - University Wiki Service Planned Maintenance Outage

3

10:00 AM - Video Security Maintenance

12:01 PM - CTL's Credit by Exam System Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Expedited Maintenance

10:00 PM - SharePoint Maintenance (Fri)

4

7:00 AM - EWDE Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!