The University of Texas at Austin

ITS Services Status

Current Service Interruptions

7/29/2015
6:28 PM
RESOLVED: Emergency disruptive maintenance - UTBackup
Service Restored

07/29/15 6:25pm
UTBackup emergency maintenance is complete, all services are restored and responding normally.


07/29/15 8:37 am
UTBackup will undergo emergency maintenance on Wednesday, July 29th from 6:00pm to 7:00pm so that faulty RAM modules may be replaced on one of the storage appliances.  Customers with data archives residing on the affected appliance will be unable to perform restorations, access stored data or backup new data during maintenance.  After maintenance, all UTBackup services will resume automatically. 

7/29/2015
5:06 PM
Emergency maintenance on Resnet routers
Unplanned Maintenance

7/29/15 at 17:04
Networking will be doing emergency maintenance on the Resnet routers starting at 6:00am on Thursday July 30th.
This maintenance has been coordinated with Housing and Food staff.

This maintenance will bring the redundant Resnet router back online. The maintenance will last approximately 30 minutes.
There may be up to a 15 minute outage for all Resnet networks, both wired and wireless, during this maintenance.

7/29/2015
3:00 PM
Issue dialing 911 from Polycom IP 670 VoIP sets
Under Investigation

7/29/15 2:57pm
ITS has discovered a problem dialing “911” from IP 670 VoIP sets. Callers will hear a fast busy tone.

Users with IP 670 can still dial either “911#” or “9911” to place an emergency call.

All other VoIP sets (IP 321,IP 335, IP 550 and IP 6000) can dial “911” and “9911” normally.

ITS staff is investigating. Updates will follow.

Past Service Interruptions

Upcoming Maintenance

<<< 09/14/2014 - 10/04/2014 >>>
Sunday Monday Tuesday Wednesday Thursday Friday Saturday
14

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

15

9:00 AM - Urgent Email Planned Maintenance

2:00 PM - PROD uTexas Identity Manager (TIM) Routine Maintenance

6:00 PM - Group E-Mail Planned Maintenance

16

All Day - Non-disruptive UT-V Maintenance

5:30 AM - UTdirect migration to utlogin

5:30 AM - Virtual ID Card Non-Disruptive Maintenance

5:30 AM - Student Photo Roster Planned Outage

5:30 AM - ID Photo Gateway Planned Outage

8:00 AM - JIRA quarterly OS maintenance

9:45 AM - CTL's Credit by Exam system non-disruptive Maintenance

6:00 PM - University Wiki Service Monthly Maintenance

7:00 PM - UTBackup - SSL Certificate Renewal

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Biweekly Scheduled Maintenance

17

All Day - Non-disruptive UT-V Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

12:01 PM - CTL Credit by Exam system maintenance

18

6:30 AM - Two Factor Authentication System Routine Software Updates

10:00 AM - Routine maintenance to beta.dp.utexas.edu

11:00 AM - Update of pdfgenerator on utdirect

2:00 PM - Photo Roster Non-Disruptive Maintenance

5:00 PM - Blog Service Weekly Maintenance

19

10:00 AM - Video Security Maintenance

2:00 PM - utdirect change to loadbalancer configuration

4:00 PM - AEMS Backups Migrations

10:00 PM - SharePoint Maintenance (Fri)

20

7:00 AM - EWDE Maintenance

21

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - UTLogin routine maintenance

22

8:00 AM - Virtual ID Card Expedited Non-Disruptive Maintenance

8:00 AM - ID Photo Gateway Expedited Non-Disruptive Maintenance

8:00 AM - Student Photo Roster Expedited Non-Disruptive Maintenance

23

All Day - Non-disruptive UT-V Maintenance

7:15 AM - ID Photo Gateway Non-Disruptive Maintenance

7:15 AM - Student Photo Roster Non-Disruptive Maintenance

7:15 AM - Virtual ID Card Non-Disruptive Maintenance

9:00 AM - Mail Filtering Service non-distruptive maintenance

11:00 AM - update to java webapps to fix sessions persistance under utlogin

6:30 PM - Server maintenance

10:00 PM - SharePoint Maintenance (Tue)

24

5:45 AM - PROD uTexas Identity Manager (TIM) Routine Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

9:00 AM - Routine maintenance will take place on the University White Pages (WHIPS). No user impact is expected.

12:00 PM - CIS planned maintenance

5:00 PM - UT Direct Planned Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Maintenance Window

5:00 PM - Group E-Mail Expedited Nondisruptive Maintenance

25

All Day - RedHat Enterprise Linux security patching

6:30 AM - Two Factor Authentication System Expedited Software Updates

7:30 AM - SDS - Digital Download Service maintenance

8:00 AM - UTForge monthly application maintenance

10:00 AM - Routine maintenance to dpdev1.dp.utexas.edu

11:00 AM - update to java webapps to fix sessions persistance under utlogin

12:01 PM - CTL's Credit by Exam system Maintenance

5:00 PM - Blog Service Weekly Maintenance

26

All Day - RedHat Enterprise Linux security patching

10:00 AM - Video Security Maintenance

4:00 PM - AEMS Backups Migration

10:00 PM - SharePoint Maintenance (Fri)

27

7:00 AM - EWDE Maintenance

28

12:00 AM - Blackboard Weekly Maintenance

12:00 AM - Austin Disk Services Planned Maintenance Window

9:00 AM - UTLogin routine maintenance

9:00 PM - PyPE OS Security Patching - Beta & Production

29

 

 

 

30

9:00 AM - Mail Filtering Service expedited non-disruptive maintenance

1:40 PM - CTL's Course Instructor Survey System non-disruptive Maintenance

2:15 PM - CTL's Credit by Exam system non-disruptive Maintenance

10:00 PM - SharePoint Maintenance (Tue)

10:00 PM - Web Central Biweekly Scheduled Maintenance

1

6:00 AM - Planned Monthly MSSQL Maintenance

6:00 AM - UT-V Maintenance

6:30 AM - UTLogin routine maintenance

8:00 AM - ITS Website Non-Disruptive Maintenance

9:00 AM - Planned Expedited University Directory Maintenance

8:00 PM - SharePoint 2013 Maintenance

2

6:30 AM - UTLogin Planned Maintenance

7:00 AM - PyPE Deployment Interface maintenance

10:00 AM - Routine maintenance to utdirect.utexas.edu

3:10 PM - CTL's Course Instructor Survey System non-disruptive Maintenance

5:00 PM - Blog Service Weekly Maintenance

5:30 PM - University Wiki Service Planned Maintenance Outage

3

10:00 AM - Video Security Maintenance

12:01 PM - CTL's Credit by Exam System Maintenance

5:00 PM - DEFINE Internals/Enterprise Workflow Expedited Maintenance

10:00 PM - SharePoint Maintenance (Fri)

4

7:00 AM - EWDE Maintenance


  No maintenance to be scheduled
  Today's date

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!