Award Criteria
The CAST Award will be given based on the following criteria:
- Demonstrates consistently high work performance.
- Accepts responsibilities and performs duties above and beyond what is normally expected; works diligently to help complete a critical work project.
- Demonstrates extensive knowledge and competence in a wide array of work related topics.
- Uses knowledge and expertise to quickly troubleshoot/solve problems.
- Handles a large workload in an effective and timely fashion.
- Completes tasks with little description, direction, or supervision.
- Exhibits a high degree of professionalism and serves as a checkpoint for quality control.
- Promotes positive morale through a congenial, supportive attitude
and serves as a role model to others.
- Interacts with others in a positive, enthusiastic, and cheerful manner.
- Commands the respect of co-workers, supervisor, students, and clients alike.
- Assists others with both personal and professional challenges that impact work life.
- Remains calm and assured in a crisis while helping others get through the crisis.
- Provides services which are outside the scope of normal work duty.
- Acts as a team player and encourages teamwork in others.
- Puts forth an effort to improve self as well as to develop and recognize
others.
- Acts as a mentor for others by providing advice, guidance, feedback, and encouragement.
- Helps to integrate new employees or supervisors into the work environment.
- Shares personal knowledge and skills with others in an effort to train them.
- Serves as a positive role model for others.
- Recognizes others' special events and/or accomplishments, either publicly or privately.
- Takes the initiative to improve individual skills and knowledge.
- Exhibits initiative and creativity through innovation resulting
in improved ITS/university services.
- Suggests and/or develops new work methods that increase productivity, save time and money.
- Reorganizes work to increase effectiveness.
- Eliminates unnecessary steps or actions for delivering services.
- Identifies and addresses work problems and helps to resolve them.
- Enhances the image of ITS and/or the university.
- Serves on university-related committees that promote the department/university and its faculty, staff, students and clients.
- Works with groups outside the department/university to promote the welfare of faculty, staff, students and clients.
- Performs work that brings attention and distinction to the department/university.
- Develops processes or programs that are imitated in other departments or universities.
Selection Committee
Nominations are sent to the ITS CAST Award mailbox that is maintained by a member of the Administration unit. That person verifies the eligibility of the employee. Two to three weeks before the awards are handed out, this person calls together the Selection Committee (SC) to consider all the nominations. The committee meets in private each semester to review nominations. Part of the review process includes contacting the nominee's immediate supervisor to confirm the nominee's qualifications.
The Selection Committee is made up of ten individuals from across the units within the portfolio of the Vice President for Information Technology.
Operations (5 Total)
Infrastructure (2)
Networking (1)
Systems (1)
Applications (1)
Customer Services (3 Total)
User Services (2)
Education/Development (1)
Business Services (1 Total)
Administration (1)
ISO/Strategic Communications /OTS/Projects Office (1 Total)
Each member of the Selection Committee serves for two consecutive semesters. The Selection Committee meets twice a year, so each committee member will attend two meetings. Prior to each CAST Award, Directors whose representatives have served for two semesters appoint a new representative to serve on the Selection Committee for the next two award cycles.
