CAST AWARD: commitment, attitude, service, teamwork
Criteria
The CAST Award will be given based on the following criteria:
Commitment
- Takes the initiative to improve individual skills and knowledge.
- Identifies and addresses work problems and helps to resolve them.
- Accepts responsibilities and performs duties above and beyond what is normally expected; works diligently to help complete a critical work project.
- Demonstrates extensive knowledge and competence in a wide array of work related topics.
- Uses knowledge and expertise to quickly troubleshoot/solve problems.
- Handles a large workload in an effective and timely fashion.
- Completes tasks with little description, direction, or supervision.
- Reorganizes work to increase effectiveness.
Attitude
- Remains calm and assured in a crisis while helping others get through the crisis.
- Serves as a positive role model for others.
- Recognizes others' special events and/or accomplishments, either publicly or privately.
- Commands the respect of co-workers, supervisor, students, and clients alike.
- Interacts with others in a positive, enthusiastic, and cheerful manner.
Service
- Suggests and/or develops new work methods that increase productivity, save time and money.
- Performs work that brings attention and distinction to the department/university.
- Exhibits a high degree of professionalism and serves as a checkpoint for quality control.
- Provides services which are outside the scope of normal work duty.
- Eliminates unnecessary steps or actions for delivering services.
- Serves on university-related committees that promote the department/university and its faculty, staff, students and clients.
- Works with groups outside the department/university to promote the welfare of faculty, staff, students and clients.
- Develops processes or programs that are imitated in other departments or universities.
Teamwork
- Assists others with both personal and professional challenges that impact work life.
- Acts as a team player and encourages teamwork in others.
- Acts as a mentor for others by providing advice, guidance, feedback, and encouragement.
- Helps to integrate new employees or supervisors into the work environment.
- Shares personal knowledge and skills with others in an effort to train them.

