Help
New Users
See our New Users page.
Managing Your BlackBerry
- Performing a Soft Reset
- Performing a Hard Reset
- Checking Signal Strength
- Checking Network Settings
- Sending a Test Message
- Modifying an Existing Wi-Fi Profile
- Setting W-Fi as the Preferred Connection Type
Troubleshooting
- Why won't Enterprise Activation work?
- How do I fix my frozen screen?
- Why won't my BlackBerry send and/or receive new e-mail messages?
- Why can't I browse the Web?
- I just downloaded a BlackBerry application from the Web but I can't seem to install it on my BlackBerry. Why not?
- Where can I find my BlackBerry's IP address?
- Where can I find my BlackBerry's MAC address?
