The University of Texas at Austin

Campus Security Systems

Contact

Installation and Repair

For installation and repair services, you will need to provide your department name, a departmental account number and a description of the service you require on online REQUEST SERVICE form.

Standard Hours

Monday through Friday 8 a.m. to 5 p.m.

Phone

For questions regarding security, contact Campus Security Systems during business hours at (512) 471-6878. For repair requests please call (512) 471-5711.

Email

E-mail Campus Security Systems at bacshelp@its.utexas.edu, providing a specific subject and a clear description of your problem or question. This will help us respond to your request more quickly. We will respond to e-mail messages within 4 business hours.

Responding to False Alarms

The University of Texas Police Department (UTPD) monitors the security systems and responds to alarms.

If you have accidentally triggered your alarm, you need to call UTPD at (512) 471-4441 after you disable the alarm. You will be asked your name and your secret code (if you do not have one, see your supervisor).

We Can Help

Get help from an expert at the ITS Help Desk!

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!