The University of Texas at Austin

Training and Events Calendar

Event Detail

Event:Footprints Agent Training
Category:Campuswide Training
Date:Friday, July 25, 2014
Time:10:00 AM - 11:00 AM
Contact:Kathryn K Daley
Phone: 5124759692
Description: TX100 - How to use Footprints for the ITS Networking team. We will learn how ticket
workflows are designed (receipt, assignments, updates, status and actions/
closure) and how they can be worked via email (commands and syntax).

Information last updated:

Enroll now




We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!