Service Alerts (1 New)

ITS Help Desk Now Open Later

In response to customer feedback, the ITS Help Desk has extended its hours for phone, chat, and e-mail support.

Improvements Increase Network Reliability and Uptime

Campus network availability increases and backbone redundancy protects against outages.

New Anti-Virus Software for Campus Requires Users to Update Systems

New products perform well, save university money


Services for Faculty

Faculty members are generally eligible for the services ITS provides. Some schools and colleges, including Cockrell School of Engineering, College of Communication, College of Education, McCombs School of Business, School of Architecture, and School of Information also provide their faculty with additional resources and requirements, such as custom e-mail addresses and laptop specifications. Be sure to check with your school to see what else is available to you.

Austin Disk Services

Enterprise-level storage that meets the minimum ISO standards for storing Category-1 data. Provides fast file access and excellent application and OS compatibility.

Austin Exchange Messaging Service

Full-featured e-mail, calendar, and more on the Exchange platform.

BevoWare

Download virus protection, system security applications, Web browsers, e-mail applications, campus printing software, and more.

Blackboard

An online course management application for students and faculty.
Green IT: Sharing class materials online reduces paper printing and therefore paper waste.

ID Center

Issues photo ID cards and proximity cards and provides upgrades for UT EIDs.

ITS Help Desk

Provides the university with a centralized point of contact for technical support services by calling 512-475-9400.

Secure Messaging

Used for transmitting sensitive messages and data securely to anyone doing business with the UT System.

SmartVoice Voice Mail

SmartVoice voice mail for the university is accessible by desktop phone, computer, e-mail, and cell phone.

Telephone Service

ITS provides voice, fax, modem, virtual, and ISDN lines, and desksets for office phone service.

UMBS E-mail

The university's mail service on the mail.utexas.edu domain for current UT Austin students, faculty, and staff.

University Blog Service

Provides a standardized blogging platform for individuals, groups, projects, and departments.

UT EID

The unique electronic identifier for anyone who interacts with the university.

UT Lists

Mailing list service for the university community.

Virtual Private Network

Allows you to securely access the university's internal network just as if you were connected on campus.
Green IT: Working from remote locations reduces travel and therefore your carbon footprint.

Virtual Servers

Provides a customized virtual server environment.
Green IT: Consolidating your server needs by using a virtual server - instead of a physical machine - saves significant power.

Warranty Repair Service

Warranty hardware repair for personally owned PCs and Macs is available through the Campus Computer Store.

Web Conferencing

Create collaborative meetings or presentations using Adobe Connect.
Green IT: Using web conferencing instead of traveling to events reduces your carbon footprint.

Web Publishing Consulting

Supports Web publishing for the campus community.

Web Publishing on Web Central (Departments)

The place for colleges, departments, and organizations to publish Web sites on www.utexas.edu.

WebSpace

No cost personal Web publishing and file storage for current students, faculty, and staff.
Green IT: Sharing information online reduces paper printing and therefore paper waste.

Wireless and Wired Public Internet Access

Wired and wireless access to the Internet from the main university campus and PRC.