The University of Texas at Austin

IT Resources When You Are on-the-Go

ITS helps you be productive when working away from campus.

Information Technology Services (ITS) provides many useful resources to help faculty members accomplish academic and research goals when away from campus. Whether you are choosing to work from home, on a research fellowship in another country or presenting at a professional conference, ITS can help you work securely, access your important files and documents, and stay in touch with colleagues and students.

Here are some IT resources to assist you when you are working away from the office:

  • Protect your computer and your work. Being online opens your computer and the information it contains to a myriad of security threats. Infections, compromised or corrupted files, even data and identity theft are real and present dangers. BevoWare security software and updates are available as no-cost downloads to help you protect yourself and your work. Once installed, BevoWare software will help your system meet the university’s minimum security requirements. Update your security software regularly to maintain the security and integrity of your work.
  • Create a secure connection to the university network. Many IT resources at UT Austin require your computer to be on the campus network; if you use another Internet connection by itself you won’t be able to gain access to your work.  The Virtual Private Network (VPN) works with your regular Internet connection to solve this problem. This program (available through BevoWare) creates a secure connection between your computer and the university network in a way that lets you access “campus only” resources. The VPN also ensures that traffic between campus and the computer you use when you are away from campus is secure.
  • Store, access and share files online. Saving your work on WebSpace allows you to access your files from any Web browser, on or off campus. Now that the Information Security Office (ISO) has assessed WebSpace as meeting the university’s required minimum security standards for Category-I data, you can also use WebSpace to safely store sensitive digital data. By granting access permissions to colleagues and collaborators, you can share specific work files from any location rather than having to be in your on-campus office. Every member of campus is provided 150 megabytes (MB) of WebSpace file storage on the university network
  • Check your campus email wherever you are. As long as you have access to an Internet-connected computer, you can check your university email account using Webmail. If you have an Austin Exchange Messaging Service account, you can access your messages and calendar by logging in to Outlook Web Access.
  • Send documents from your computer to a campus printer. UTprint allows you to send print jobs from an off-campus location to printers in various labs and facilities across campus. You need to download and install the appropriate software from BevoWare and be connected to the campus network in order to print remotely. Using this service can save you the time and trouble of printing and transporting documents and handouts from an off-campus location to your meetings or classrooms.
  • Check your voice mail away from campus. If your school or department provides you with a SmartVoice account, you can call the voice mail server access number 512-472-1000 or forward your voice messages to your email inbox. You can also use the remote SmartVoice Web client. This allows you to access your messages from your computer or mobile device no matter where you are, 24/7.

If you have any questions regarding these or any other ITS products or services, please contact the ITS Help Desk at 512-475-9400.

 

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We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!

IT Security Tips—No Matter Where You Work

When you are away from the office, using campus IT resources poses particular information security risks. The Texas Department of Information Resources IT Security Division provides up-to-date information to help you minimize security risks.

Here are some of their suggestions for being safe when you work remotely:

  • Update your anti-virus and anti-spyware software frequently
  • Run a full scan on your computer once a week to detect any problems
  • Check with your technical support contact to be sure your system is configured safely
  • Report any unexplained or suspicious activity on your computer
  • Enable security settings and change default passwords if you have installed a wireless network