Getting Started with ITS
Faculty: IT@UT for Teaching, Research and Learning
Information Technology Services (ITS) is committed to providing the best tools and support available to assist faculty in pursuing their academic mission at The University of Texas at Austin. Here are some basics for getting started with technology at the university.
Your university electronic identification
Before you arrived on campus, a unique, upgraded electronic identification (EID) was created for you. When used with a strong password, your UT EID allows secure access to a wide variety of online university resources. Remember to keep your password safe and never share it!
Get your official ID card
The ID Center provides you with an official university ID card. Your card gives you access to certain buildings and can be used as your campus library card. The ID Center is centrally located on campus at the Information Desk on the first floor of the Flawn Academic Center (FAC).
Secure your computer and your work
ITS provides free security software to help you protect your computer and your work when researching or communicating online. The BevoWare Web site includes anti-virus and firewall products that meet university information security requirements. Download, install and run BevoWare security software on your computer today!
Set up your university e-mail
The university provides each faculty member with an Austin Exchange e-mail account at no cost. Your department or college might provide an additional e-mail account as well.
Manage your courses, your students and your research online
Blackboard, a course management software application, helps you communicate and collaborate with your students. Post assignments and notes, distribute class e-mails, and use online file exchanges. You can also create and manage course Web sites. Mailing lists are available to hold e-mail discussion threads with your students and colleagues. Create or subscribe to a list devoted to a specific topic.
Get big savings on computer products
The Campus Computer Store provides a convenient, on-campus outlet for purchasing hardware, software and accessories at low academic pricing. ITS negotiates with top manufacturers for discounts on a range of computer products.
Know your rights and responsibilities
An IT Acceptable Use Policy (AUP) provides guidelines for the responsible use of computer resources at the university, including e-mail, computer accounts and Internet access. This policy also describes your rights and responsibilities when it comes to copyrighted materials, confidential information and much more. Read the AUP and learn where you stand in relation to your students’ confidential information.
Get help
The ITS Help Desk is available by phone, e-mail or instant message to answer any of your computing and technology questions. A repair service for more serious computer problems is also available.
Schools and colleges frequently have their own departmental IT support staffs as well. Check to find out what local IT help resources are available to you.
Faculty members are eligible for the services ITS provides. Some schools and colleges, including Cockrell School of Engineering, College of Education, McCombs School of Business, School of Architecture and School of Information also provide their faculty with additional resources and requirements, such as custom e-mail addresses and laptop specifications. Be sure to check with your school to see what else is available to you.

