The University of Texas at Austin

Getting Started with ITS

Graduate Students: Reach your goals with IT@UT

Information Technology Services (ITS) is committed to supporting you during your time as a graduate student at The University of Texas at Austin. Here are some of the computing services we offer to help you with IT@UT.

Your identification on campus

ITS provides a unique electronic identification (EID) for each member of our campus. When used with a strong password, your UT EID allows secure access to university technology resources. Remember to keep your password safe and never share it!

Get your official photo ID card

The ID Center provides you with an official university photo ID card. Use it as your UT library card or to make purchases using Bevo Bucks. It also gives you access to certain buildings on campus. The ID Center is centrally located at the Information Desk on the first floor of the Flawn Academic Center (FAC)

Secure your computer and your work

ITS provides BevoWare, a variety of free, useful software you can download. BevoWare includes anti-virus and firewall products that meet university information security requirements. The software available through BevoWare is intended to help secure your computer, both on and off campus, when researching or communicating online. Download, install and run BevoWare security software on your computer today!

Know your rights and responsibilities

An IT Acceptable Use Policy (AUP) is in place to provide you with guidelines for the responsible use of computer resources at the university, including e-mail, computer accounts and Internet access. This policy also describes your rights and responsibilities when it comes to copyrighted materials, confidential information and much more. Are you also a graduate assistant? Take the Faculty-Staff IT Security Awareness Training.

Set up your university e-mail

You can create your own UTmail e-mail address, which will be yours forever, even after graduation. UTmail provides 25GB+ of storage, an easy-to-use interface, and a number of collaborative applications. Set up your e-mail account at the UTmail site.

Store and share files online

WebSpace allows you to store online copies of your notes and files. You can access WebSpace with your EID and password from any Internet-connected computer. WebSpace allows you to share files with others and publish a personal home page.

Get discounts on computer products

The Campus Computer Store provides a convenient outlet for purchasing hardware, software and accessories at low academic pricing. ITS negotiates with top manufacturers for discounts on a range of computer products.

Connect to the Internet

For wireless and wired Internet access on campus, use the Public Network system. The campus wireless network, called "restricted.utexas.edu", is secure and easy to use. Getting started requires more steps than your average wireless network, so allow a few minutes to complete the process the first time you connect.

Off-campus, the VPN (virtual private network) securely connects you to campus resources on the university network.

Get help and computer training

Visit or call the ITS Help Desk for almost any computer question, 512-475-9400, and we can help solve your problems. The Campus Computer Store has a repair service, if your computer needs a tune-up or other repairs.

Online, you can check out the ITS Web site. We have lots of information about our services.

Use secure online services

Use UT Direct, the secure, online campus portal, to access course schedules, register for classes, pay fees and more.

Every student on campus is eligible for the services ITS provides. Some schools and colleges, including Cockrell School of Engineering, College of Education, McCombs School of Business, School of Architecture, and School of Information also provide their students with additional resources and requirements, such as custom e-mail addresses and laptop specifications. Be sure to check with your school to see what else is available to you.

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!