The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Accessibility Scanning and Assessments

False Positives

On occasion, WorldSpace may incorrectly identify Issues on pages you maintain; this is considered a 'false positive.' If you believe your report contains false positives, please contact the ITS Accessibility Administrator by sending a request to

What to do with false positives

After consulting with the ITS Accessibility Administrator, the administrator will make recommendations on setting the issue status to 'Ignored'.

What ignoring an issue does

When the monthly scan is run, issues set to 'Ignored' will remain 'Ignored' and will not count against the score for the site.

If you just delete an issue instead of marking it as ignored, then it will be recreated upon the next monthly scan.

Last updated September 15, 2015 @ 2:54 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!