Austin Exchange Messaging Service
Recovering Deleted Items
Operating System: Windows XP, Vista and Windows 7
Application: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 and Outlook Web Access
Some messages can be restored even after you have emptied them from your Deleted Items folder. This procedure only works on Windows in Microsoft Outlook 2003, Outlook 2007, Outlook 2010 and Outlook Web Access (OWA) in Internet Explorer 6 or later, Firefox, Safari, and Chrome. You cannot recover deleted items using OWA Light, Outlook 2011 (Mac) or Microsoft Entourage.
Microsoft Outlook
Open Outlook.
Select your Deleted Items folder.
Select the Tools menu, then select Recover Deleted Items.
Select the items you want to restore.
Use the Shift key and click to select adjacent items.
Use the Ctrl key and click to select non-adjacent items.
Outlook has a Select All option.
Select Recover Selected Items.
Outlook Web Access
Log in to OWA. Do NOT select the "Use Outlook Web Access Light" option.
In the folder list in the left-hand side of the window, right-click or ctrl-click on Deleted Items.
In the resulting pop-up menu, select Recover Deleted Items.
Use the resulting window to search for the desired items and select the items you wish to restore.
Click the Recover Selected Items
icon.
Last updated February 10, 2012 @ 1:18 pm
