The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Audio-Visual and Multimedia

Installing, Repairing, and Maintaining Services for Electronic Equipment and Systems

Information Technology Services (ITS) provides installation, repair, and maintenance services for various electronic equipment and systems at the university.

Services Available


ITS can upgrade existing audio-visual (AV) installations or make recommendations for improvements. We can also recommend and install new AV systems. Should the installation/upgrade requirements exceed ITS capabilities, we can assist in choosing or supervising the appropriate off-campus contractors.

Maintenance and Repair

Many of the multimedia technicians are skilled at troubleshooting and repairing a broad spectrum of equipment, including most AV equipment, two-way radios, intercoms, paging and music systems, and several other kinds of general electronic, electromechanical, and low-voltage electrical equipment.

Other Repair Services From ITS

In addition to repair work by Audio-Visual & Multimedia, the ITS Computer Equipment Repair group will work on university departmentally owned equipment. For repairs to personal equipment owned by students, faculty, and staff, contact the Campus Computer Store at 512-475-6550.

What does it cost?

All services are provided for the cost of labor and materials. ITS will provide estimates at your request.

How to Order

To request services, complete the order form and submit to the Audio Visual & Multimedia group; instructions are included on the forms.

Equipment Installation, Repair & Maintenance Request:

Visit Types of Forms Available and Download Instructions for information about the two versions.


If you have any questions about available services, please call the Audio Visual & Multimedia group at 512-471-9238, or email

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Last updated June 12, 2012 @ 2:25 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!