The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.


Getting Started with UTBox

New accounts are automatically created for eligible users (current students, faculty, and staff) at the first login. First-time users should:

  1. Navigate to
  2. Click Continue.
  3. Sign in with your UT EID credentials. If eligible, your account will be automatically provisioned.
  4. Review: Getting Started to learn how to perform basic tasks (e.g. create folders and upload files)

Create an External Password

Some UTBox third party applications require you sign in with and external password and now your UT EID.

  1. Log into your UTBox account, and click the gear icon on the upper right.
  2. From the drop-down menu, click Account Settings.
  3. Near the bottom, you'll see an option to Create External Password.
  4. Enter a secure, standard user password such that the strength bar registers Strong.
  5. Click Save.

For more information abut UTBox see the UTBox wiki and FAQs.

Please contact the ITS Help and Service Desk for assistance if you have any questions.

Last updated March 25, 2016 @ 10:08 am

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!