The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Departmental Networks

Activating Existing Outlets

If your department has existing network outlets that are not active (e.g., you cannot connect to the network from a particular outlet), your department Technical Service Coordinator (TSC) is responsible for activating network outlets. Please check with your TSC before contacting ITS. If your department does not have a TSC, you can email with your request. Please include the port number (each outlet should be labeled; if any are not, send email

ITS support staff also can troubleshoot network outlets which you believe should be active but are not. Please email with any questions.

Last updated November 16, 2012 @ 3:53 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!