The University of Texas at Austin

Group E-Mail

Determining Appropriate Messages

Users considering sending a message via the Group E-Mail System should consider the following four questions:

  • Does the message further the business of the university?

  • Does the email content impact a significant percentage of the recipients of the list?

  • Are message recipients likely to be interested in the subject or need to know the subject information?

  • Does the message meet any additional criteria communicated by the Group Contact?

In addition, messages must fit in to one of the following categories:

  • Informational - Any communication that increases the awareness of campus activities, events, or services. For example, parking disruptions.

    Note: University employees and students may unsubscribe from receiving "Informational" messages via Official E-mail Options.

  • Operational - Communication that requires some action on the recipient's part or a required notification by the University. For example, a message about benefits eligible information.

  • Official - A non-urgent communication from an executive officer. For example, a message from the University President.

  • Urgent - An urgent announcement from an executive officer regarding an imminent event. For example, a message about the school closing.

Last updated November 16, 2012 @ 4:02 pm

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