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Help & Support / ID Center

Getting Started

• Get an ID Card
• Upgrading a UT EID
• Valid Forms of Identification for ID Cards and EID Upgrades

Service Management

• Costs for ID Cards
• Replacing an ID Card

Troubleshooting

• Contact the ID Center

FAQs

• Customers: Common Questions
• Departments: Common Questions
• Do I Need an Upgraded UT EID?
• I Don't Have Valid ID

Advanced Topics

• Employee UT ID Cards
• ID Cards and Building Access
• Upgrading EIDs for Employees

We Can Help

Get help from an expert at the ITS Help Desk!

* Call us at 512-475-9400

* Live chat is not available at this time

* Email your help request

* Submit a service request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!