The University of Texas at Austin

ID Center

Upgrading a UT EID

Only certain individuals are able to upgrade their UT EID. These individuals include students, faculty, staff, retirees, and university affiliates. If we do not have enough information on file to verify your identity or you do not have a clear relationship with the university, you will not be eligible to upgrade your UT EID.

Note: Most UT Austin students, faculty, and staff upgrade their UT EID as part of their orientation when they arrive at the university.

You will need an upgraded UT EID to:

  • Register online for credit-by-exam tests.
  • View your grades online.
  • Access your W-2 online.
  • Conduct other university business online.

You do NOT need an upgraded UT EID to register for classes.

How to Upgrade Your UT EID

To upgrade your UT EID, you must visit an upgrade location (see list below) in person and present a valid, current government-issued ID. You must also sign the EID Agreement which gives your UT EID legal signature authority.

You must be 18 or older to upgrade your UT EID. If you are under 18, you must have your parent or legal guardian present to countersign the EID Agreement. Both you and your parent or legal guardian must have your identity validated.

Note: Minors (defined as individuals under the age of 18 by the Texas Civil Practice and Remedies Code ยง 129.001) lack capacity to enter into a contract. The EID Agreement is a legally-binding contract.

Where to Upgrade Your UT EID

In or near Austin:

UT Austin ID Center
Peter T. Flawn Academic Center, Suite 102
2400 Inner Campus Drive
8 a.m. to 6 p.m., Monday through Friday

In or near Arlington:

UT Arlington

Human Resources at (817) 272-5554 or

Payroll Services at (817) 272-5426 or

In or near El Paso:

UT El Paso Help Desk
Main Library, Room 300
Monday through Friday, 8 a.m. to 5 p.m.

In or near Odessa:

Visit the UT Permian Basin EID Upgrade Service Center.

In or near San Antonio:

Please contact the UT San Antonio DEFINE Administrative Services offices for information on current upgrade procedures:

Monday through Friday, 8 a.m. to 5 p.m.

Temporary Remote Upgrades

Note: The purpose of the temporary remote upgrade is to allow you time to visit one of the above upgrade locations. Temporary upgrades for students only last 90 days. Permanent upgrades can only be obtained in person at an upgrade location.

In order to be eligible for a temporary remote upgrade you must be a current or future student, current or future employee, current university affiliate or retiree.

This process requires that you notarize a form and send it to the UT Austin ID Center. Your UT EID will be upgraded within one business day of being received by the ID Center. Once the upgrade expires, you may be eligible to renew it.

Please visit the EID Self-Help Tools and select Upgrade My UT EID to pursue this option.

Last updated October 28, 2013 @ 10:17 am

We Can Help

Get help from an expert at the ITS Help Desk!

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!