The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

ID Center

Lost, Stolen or Found ID Cards

Lost or Stolen ID Cards

The procedure for lost or stolen university ID cards is as follows:

  • Go to the Lost/Stolen ID Deactivation page to deactivate the card.

  • Contact the ITS Help and Service Desk for replacement information.

Found ID Cards

Found ID Cards should be returned to the ID Center in the Flawn Academic Center on the UT Austin campus.

If you are unable to return the card in person, please mail it to:

UT Austin ID Center
The University of Texas at Austin
FAC 102 (Mail Code: G9806)
P.O. Box 7407
Austin, TX 78713-7407

Deactivated Cards

If you report your ID card as lost or stolen, or obtain a replacement card, your old ID card will become deactivated. If your card has become deactivated, you must bring your ID card to the ID Center in order to have it reactivated. If you obtain a replacement card, then all other cards are permanently void.

Note: Once a card has been replaced, all previous cards are voided.

Last updated January 21, 2016 @ 6:00 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!