The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Long Distance Services (Retirement in Progress)

Making Long Distance Calls Using Your Long Distance Authorization Code

To make a long distance call from the university using your long distance authorization code:

  1. Lift the handset from the cradle. You will hear a dial tone.

  2. Dial "8". You will hear a stutter dial tone.

  3. Dial your long distance authorization code. You will hear a second dial tone.

  4. After second dial tone begins, dial Area Code + phone number. Do not dial a "1" before the area code. You will hear the phone ringing.

Please note:

  • Entering a "#" after dialing the authorization code will eliminate the wait for a second dial tone.

  • Entering a "#" after dialing the long distance number will shorten call set up time.

  • If all the outgoing lines are busy, you will hear a distinct tone (queuing tone) or recorded announcement (queuing announcement) indicating your call is in queue. Continue holding. The system will complete your call as soon as a line becomes free.

Last updated January 9, 2012 @ 3:09 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!