The University of Texas at Austin
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How the Mainframe Is Organized

The UT Austin Administrative Computer System (mainframe) is a large, fast, powerful computer. Think of logging in to the mainframe as logging in to a remote machine that handles many users. You must use TN3270 to make the remote connection to the mainframe.

Once you have made the connection to the mainframe using TN3270, you must next log in to a COM-PLETE. A COM-PLETE is similar to an operating system such as Windows or Mac OS. The mainframe has three COM-PLETEs: Student, Fiscal, and Develop.

Once you're logged in to the COM-PLETE, you can run mainframe applications. Instead of Microsoft Word and Internet Explorer, you have applications like DPUSER and DEFINE. Each application has its own resource person whom you will need to contact in order to obtain access to the application, or to get help.

Every mainframe user has Department Contacts who handle accounts. These individuals can create accounts for customers as well as request authorization for specific applications. Your department contacts are like your desktop support technicians for the mainframe.

Last updated April 2, 2012 @ 1:09 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!