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Help & Support / Managing Unwanted E-Mail

Getting Started

• Best Practices
• Creating Filters and Rules

Service Management

• Creating Filters and Rules: Apple Mail
• Creating Filters and Rules: Entourage
• Creating Filters and Rules: Hotmail
• Creating Filters and Rules: Outlook
• Creating Filters and Rules: Outlook Express
• Creating Filters and Rules: Yahoo! Mail
• Viewing Full Headers

Troubleshooting

• Error: Bad SenderBase Reputation Score
• Error: Banned
• Error: No SenderBase Reputation Score
• Error: Questionable SenderBase Reputation Score
• Error: Suspicious SenderBase Reputation Score

We Can Help

Get help from an expert at the ITS Help Desk!

* Call us at 512-475-9400

* Live chat is not available at this time

* Email your help request

* Submit a service request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!