The University of Texas at Austin

Managing Unwanted Email

How the University Blocks Unwanted Mail

ITS manages the Mail Filtering Service, which filters unwanted email from many UT Austin email services. Although ITS anti-spam and anti-phishing solutions are very effective, it is impossible to detect all unwanted email. While ITS adjusts the hardware and software technologies in use on campus to adapt to new spamming and phishing techniques, you may occasionally see unwanted email appear in your inbox.

If the Mail Filtering Service is unable to conclusively determine whether a message is spam, the message is sent with the tag [UTEXAS: SUSPECTED SPAM] attached to the beginning of the subject line and a warning is added to the top of the message. This will allow you to determine whether the message is legitimate. You can also create a rule or filter based on the altered subject line to automatically mark these messages as unwanted email in the future.

Last updated December 11, 2012 @ 11:32 am

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