Help & Support / Austin Exchange Messaging Service
- AEMS Configuration: OS X Mail (10.6)
- AEMS Configuration: Outlook 2010
- AEMS Configuration: Outlook 2011
- AEMS Configuration: Outlook Web App
- Setting up Entourage 2008 for Austin Exchange
Videos
Getting Started
- Creating Your Austin Exchange Mailbox
- Hosting Departmental Mail on Austin Exchange
- Recommended Client Software
- Using Outlook Web App
Service Management
- Adding and Removing Secondary Email Addresses to an AEMS Account
- Banned File Attachments
- Claiming an @utexas.edu Email Address
- Closing an Account
- Quick Outlook Calendar Tips
- Recovering Deleted Items
- Reporting Spam or Phishing Attempts
- Reserving Rooms and Resources
- Restoring Your Mailbox
- Tips for Managing Your Inbox
- Updating Your Official University Email Address
- Viewing and Modifying Mailbox Account Settings
Troubleshooting
- Delivery of Email Is Slow
- Fake E-Greeting Card Infecting Machines on Campus
- Phishing Email Scams
- Unable to check AEMS email on Outlook but can check mail in OWA
FAQs
- Are there limits to the size/number of messages I can send?
- How can I check my mailbox disk usage?
- How can I forward my AEMS email?
- How can I send bulk email?
- What is my AEMS email address?
- Where can I report issues related to email security?
- Who owns the contents of my AEMS mailbox?
Advanced Topics
- Adding UT Holidays to Your Calendar
- Change the Name That Shows Up in My Exchange Address Book
- Changing the Meeting Reminder Time
- Creating a Departmentally-Owned AEMS Account
- Department Request Access to an AEMS Mailbox for a Departing Employee
- Effects of ActiveSync Policy Removal
- Encrypting Files on a Smartphone MicroSD Card
- Opting-In for Remote Wipe Capability
- Removing an ActiveSync Connection from Android Devices
- Removing an ActiveSync Connection from iOS Devices
- Removing an ActiveSync Connection from Windows Phone or Windows Mobile Devices
- Setting Up, Managing, and Removing Global Distribution Groups
- Sharing Folders
- Size Limits for Sent Mail
- Using Other IMAP and POP Clients
- Using Public Folders
- Viewing Shared Calendars (Outlook Web App)
Apple (Mac)
- Accessing Mailboxes If You Are a Delegate (Mac)
- Accessing Shared Calendars (Mac Mail)
- Accessing Shared Calendars (Outlook 2011)
- Apple OS X Mail: Setting Up Austin Exchange Messaging Service
- Archiving Messages to Reduce Mailbox Size (Mac Mail)
- Outlook 2011 (Mac): Setting Up Austin Exchange Messaging Service
- Synchronizing Your Address Book With Exchange and Adding the UT Directory (Mac)
PC (Windows)
- Accessing Shared Calendars (Outlook 2007 / 2010)
- Adding the UT Directory to Your Outlook Address Book
- Archiving Messages to Reduce Mailbox Size (Windows)
- Assigning Delegate Permissions (Windows)
- Creating Local Distribution Groups
- Customize Your Calendar
- Importing Contact Information (Windows)
- Making More Free/Busy Calendar Information Available
- Managing Multiple Outlook Mailboxes (Outlook 2007 / 2010)
- Managing Your Email Address Auto-complete List
- Outlook 2007 (Windows): Adding/Removing Global Distribution List Members
- Outlook 2007 (Windows): Setting Up Austin Exchange Messaging Service
- Outlook 2010 (Windows): Setting Up Austin Exchange Messaging Service
- Preventing Meeting Requests From Being Deleted in Outlook
