Help & Support / Austin Exchange Messaging Service
- AEMS Configuration: OS X Mail (10.6)
- AEMS Configuration: Outlook 2010
- AEMS Configuration: Outlook 2011
- AEMS Configuration: Outlook Web App
- Setting up Entourage 2008 for Austin Exchange
Videos
Getting Started
- Accessing Your Email From Off Campus (Outlook 2003)
- Android Device: Setting Up Austin Exchange Messaging Service
- Apple OS X Mail (Mac OS X 10.6): Setting Up Austin Exchange Messaging Service
- Apple OS X Mail: Setting Up Austin Exchange Messaging Service
- Creating Your Austin Exchange Mailbox
- Entourage 2008, Exchange Web Services (Mac): Setting Up Austin Exchange Messaging Service
- Hosting Departmental Mail on Austin Exchange
- iPhone, iPad, iPod Touch: Setting Up Austin Exchange Messaging Service
- Linux (Ubuntu 10.04): Setting Up Austin Exchange Messaging Service
- Managing Your Inbox
- Outlook 2007 (Windows): Setting Up Austin Exchange Messaging Service
- Outlook 2010 (Windows): Setting Up Austin Exchange Messaging Service
- Outlook 2011 (Mac): Setting Up Austin Exchange Messaging Service
- Recommended Client Software
- Setting Up Austin Exchange Messaging Service for Windows (Outlook 2003)
- Setting Up Austin Exchange Messaging Service on a Palm webOS Device
- Setting Up Entourage 2008 (Mac)
- Setting Up Your Treo 650 for Mobile Access
- Setting Up Your Windows Mobile Device for Mobile Access
- Using Outlook Web App
Service Management
- Adding @utexas.edu as a Secondary Email Address to an AEMS Account
- Closing an Account
- Importing Contact Information (Mac)
- Importing Contact Information (Windows)
- Managing Your Email Address Auto-complete List
- Outlook 2007 (Windows): Adding/Removing Global Distribution List Members
- Quick Outlook Calendar Tips
- Recovering Deleted Items
- Reporting Spam or Phishing Attempts
- Reserving Rooms and Resources
- Restoring Your Mailbox
- Sending Attachments in AEMS and Banned File Attachments
- Tips for Managing Your Inbox
- Viewing and Modifying Mailbox Account Settings
Troubleshooting
- An Email I Received Has [UTEXAS: SUSPECTED SPAM] in the Subject Line
- An Email I Sent Was Returned With [UTEXAS: SPAM DETECTED] in the Subject Line
- Cannot Open Another User's Calendar or Folders (Entourage)
- Delivery of Email Is Slow
- Disaster Relief Email Scam Reported
- Email Phishing Scam Being Reported
- Error Received When Assigning Delegates (Entourage)
- Error Received When Assigning Permissions
- Fake E-Greeting Card Infecting Machines on Campus
- Out of Office Assistant Issue With Outlook 2003 and Outlook Web Access
- Troubleshooting: Unable to check AEMS email on Outlook but can check mail in OWA
FAQs
- Are there limits to the size/number of messages I can send?
- How can I check my mailbox disk usage?
- How can I forward my AEMS email?
- How can I send bulk email?
- What is my AEMS email address?
- Where can I report issues related to information security?
- Who 'owns' the contents of my AEMS mailbox?
Advanced Topics
- Accessing Mailboxes and Calendars If You Are a Delegate (Outlook 2007 / 2010)
- Accessing Mailboxes if You Are a Delegate (Mac)
- Accessing Mailboxes if You Are a Delegate (Outlook 2003)
- Accessing Shared Calendars (Entourage)
- Accessing Shared Calendars (Outlook 2007 / 2010)
- Accessing Shared Calendars (Outlook Web App)
- Adding the UT Directory to Your Outlook Address Book
- Adding the UT Directory to Your Outlook Address Book (Mac)
- Adding the UT Directory to Your Outlook Address Book (Windows)
- Adding UT Holidays to Your Calendar
- Archiving Messages to Reduce Mailbox Size (Entourage)
- Archiving Messages to Reduce Mailbox Size (Mail)
- Archiving Messages to Reduce Mailbox Size (Windows)
- Assigning Delegate Permissions (Windows)
- Change the Name That Shows Up in My Exchange Address Book
- Changing the Meeting Reminder Time
- Creating a Departmentally-Owned AEMS Account
- Creating Local Distribution Groups
- Customize Your Calendar
- Department Request Access to an AEMS Mailbox for a Departing Employee
- Encrypting Files on a Smartphone MicroSD Card
- Making More Free/Busy Calendar Information Available
- Managing Multiple Mailboxes (Mac)
- Managing Multiple Outlook Mailboxes (Outlook 2007 / 2010)
- Preventing Meeting Requests From Being Deleted in Outlook
- Setting up an iPhone Manually
- Setting Up, Managing, and Removing Global Distribution Groups
- Sharing Folders
- Size Limits for Sent Mail
- Synchronizing Your Address Book With Exchange and Adding the UT Directory (Mac)
- Synchronizing Your Smartphone 2002 Device With Your Calendar
- Synchronizing Your Smartphone 2003 With Your Calendar
- Using Other IMAP and POP Clients
- Using Public Folders
- Viewing Another Person's Calendar Through Outlook Web Access
- What's the Difference Between BlackBerry, ActiveSync, and Outlook Mobile Access?
