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Austin Exchange Messaging Service

Android: Setting Up Austin Exchange Messaging Service

Note: These instructions were written for Android OS v4.1.2 (Jelly Bean). The exact wording of selections may vary between OS versions and individual devices.

Adding Mail Account

  1. In System Settings, under Accounts, select +Add Account.
  2. Select the option for Exchange. It may be listed as Work or Corporate.
  3. Configure your Exchange account in the provided fields.
    • Email Address: Your email address (e.g., "")
    • Password: Your UT EID password
  4. Select Next. Your Android will attempt to connect to the Austin Exchange server, automatically filling in the following information on the next screen:
    • Domain\username: Your email address or austin\your email address.
    • Password: Your EID password
    • Exchange server:
  5. Tap Next and choose which items you would like to synchronize, then select Done.
  6. Finally, you may be prompted to choose a name for the account you have just added.

Once your Android has synchronized with your Austin Exchange account, you can configure additional options in that account’s settings.

Note: SSL is the default connection option and should not be changed.

Erasing AEMS Information on an Android Device

To erase AEMS settings:

  1. Go to Settings > Application Settings > Manage Applications > Email, and tap Clear data.

  2. Select OK to confirm.

Last updated November 20, 2014 @ 3:47 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!