The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Austin Exchange Messaging Service

Exchange ActiveSync Mailbox Policies on AEMS

Based on campus feedback, the default Microsoft Exchange ActiveSync configuration is being removed during the regularly scheduled maintenance for the Austin Exchange Messaging Service (AEMS) on October 21, 2012. With this removal, AEMS will no longer be able to remotely wipe/configure connecting devices, however those devices will still be able to sync their email and calendars. For more information see

AEMS customers wishing to continue utilizing the default configuration (to enable remote wipe/configuration) may do so on a per user basis, see

We appreciate your feedback and will continue to do our best to improve this service offering for the campus.

Last updated October 18, 2012 @ 3:15 pm

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