Accessing AEMS via ActiveSync
ActiveSync is a protocol created by Microsoft for allowing mobile devices (such as smartphones, PDAs, and tablets) to interact with Exchange mailboxes. Depending upon the specific device implementation, ActiveSync can synchronize e-mail, calendar items, contacts, tasks, and notes. ActiveSync is currently supported on a broad variety of mobile devices, including Windows Phone, iOS, and Android devices.
For more information, see the following Microsoft documentation:
- Mobile Email with Exchange ActiveSync
- Understanding Exchange ActiveSync
- Exchange ActiveSync: Frequently asked questions
Configuring ActiveSync to connect a device to an AEMS Mailbox
- Setting Up Your Windows Mobile Device for Mobile Access
- Setting Up an iPhone Manually
- Android: Setting Up Austin Exchange Messaging Service
Removing an ActiveSync connection from a mobile device
- Removing an ActiveSync Connection from iOS Devices
- Removing ActiveSync Connection from Android Devices
- Removing an ActiveSync Connection from Windows Phone Devices
Remote Device Wipe
In the event of the loss or theft of a mobile device, ActiveSync provides users with a mechanism for performing a remote wipe of their device, provided that an ActiveSync Device Policy has been applied to the device. For information on opting-in for this feature, see Opting-In For Remote Wipe Capability.
For instructions on how to perform a remote device wipe, see How to Perform a Remote Wipe.
Alternatives to ActiveSync
Other methods for accessing an AEMS mailbox from a mobile device include:
- Connecting to Outlook Web App (OWA) via a web browser.
- Connecting to Outlook Mobile App (OMA) via a web browser. This is a stripped-down, text-only version of OWA optimized for mobile devices.
- Connecting via the IMAP4 protocol. The precise steps for this depend upon the specific device, but the generic IMAP settings found here are applicable. Please note that IMAP will ONLY provide access to e-mail, not Calendar or Contact data.
Last updated October 24, 2012 @ 3:32 pm