The University of Texas at Austin

Austin Exchange Messaging Service

Outlook Web App - Rollback Checklist

Removing Large Items Before Email Migration

  1. Sign into Outlook Web App.
  2. Verify that your Inbox is selected in the left-hand column.
  3. Click on the small downward-pointing triangle to the right of the word Filter.

  4. From the menu which appears, select Attachments.

  5. A small checkbox will appear next to the word Attachments. Click Apply to save the setting.

  6. Under the Search Inbox, click Arrange by and select Size. Your messages will be sorted into size categories, with Enormous (>5 MB) being the largest.

  7. Next to Arrange by Size, if you see Smallest on top, click those words; it will change to Largest on top.

  8. Scroll to the top of the mailbox.

Once you've decided what to do with each of your large messages, you'll need to repeat this procedure for every folder in your account.

Deleted Items Warning

Large Deleted Items Folders
The migration process can be slowed down if your mailbox's Deleted Items folder is large in size. If you don't need these messages, emptying your Deleted Items folder can speed up the migration. To do this, right-click (control-click in Mac OS X) your Deleted Items folder and select Empty Folder or Erase Deleted Items.

Note: If the above search instructions identified any large items in your mailbox, this action is necessary to prevent issues migrating your mailbox.

Last updated January 17, 2014 @ 1:17 pm

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