The University of Texas at Austin

Austin Exchange Messaging Service

iPhone Configuration after Rollback

These instructions are for configuring the iPhone for the Austin Exchange Messaging Service using an ActiveSync connection. This will allow you to access your AEMS email, as well as synchronize your iPhone contacts and calendar with your AEMS contacts and calendar.

Note: After the rollback is complete, your device will no longer receive updates for your mail, calendars or contacts. You must delete the mail profile and reconfigure the device to access your mail.

Removing Your Mail Profile

  1. In the Setting app, please tap Mail, Contacts, Calendars.

  2. Find your Account, tap on it's name, then select Delete Account.

  3. Tap Delete from My iPhone.

Adding Mail Account

  1. From the home screen, select Settings, then select Mail, Contacts, Calendars, then Add Account.

  2. Select Microsoft Exchange (iOS 6) or Exchange (iOS 7).

  3. Configure your Exchange account in the provided fields.

    • Email: Your email address (e.g., "")

    • Password Your UT EID password

    • Description: Enter a descriptive name for your account (e.g., "Austin Email")

    • If prompted for the server, please enter
  4. Select Next. Your iPhone will attempt to connect to the Austin Exchange server.

  5. Choose which items you would like to synchronize (Mail, Contacts, and/or Calendars), then select Save.

Once your iPhone has synchronized with your Austin Exchange account, you can configure additional options in the account settings.

Note: SSL is the default connection option and should not be changed.

Last updated December 12, 2013 @ 2:57 pm

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