The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Austin Exchange Messaging Service

Change the Name That Shows Up in My Exchange Address Book

If you would like to update your name in your employee records, contact Human Resources Record Services (HRRS) at 512-471-5127 or and request that they record your name change.

However, if you would like to change only how your name appears in the Exchange address book, you may follow the instructions below.

  1. Log in to ITS Computer Account Services.
  2. Go down to Windows Services and click on the View/Modify button next to Austin Exchange Mailbox.
  3. On the left hand side of the screen click on Add / Modify / Remove Mailbox.
  4. Scroll down to where it says Modify Mailbox and change your display name to how you want it to appear.
  5. Click on Save Changes to finish.

Note: This website only works for employees on the Austin Exchange Messaging System. Employees must make the changes themselves because they must log in with their EID.

Last updated August 9, 2012 @ 4:58 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!