The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Austin Exchange Messaging Service

Using Public Folders

Public folders and their contents are stored centrally and can be shared with any individual that has an Austin Exchange Messaging Service (AEMS) account.

Any UT department using Premium accounts can request a top-level public folder under UT-Departments. After the folder is created, the designated departmental contact can modify access permissions.

Public folders can be email-enabled so that messages can be sent directly to the folder. In addition, one or more people can be given "send as" rights for that folder.

Requesting a Public Folder

To set up a public folder:

  1. Send a request to the ITS Help and Service Desk with the following information:

    • Department name

    • Department contact

    • Requested public folder name if applicable

      Note: The mailbox name cannot conflict with a current UT EID. The name should begin with your departmental name (most likely abbreviated) followed by a dash "-".

    • The names and email addresses of anyone who needs "send-as" rights

Last updated July 2, 2014 @ 3:14 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!