The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Austin Exchange Messaging Service

Apple OS X Mail: Setting Up Austin Exchange Messaging Service

  • Operating System: Mac OS X 10.6 and Mac OS X 10.7

  • Application: Apple OS X Mail

Setting Up Apple OS X Mail for Austin Exchange Messaging Service

  1. Open Mail.

  2. If you see a Welcome screen, proceed to the next step. Otherwise, from the File menu, select Add Account.

  3. In the Full Name field, enter your name.

  4. Enter your Austin Exchange Messaging Service (AEMS) email address, e.g.,, where username is your AEMS user name.

  5. In the Password field, enter your UT EID password.

  6. Click Continue.

  7. If your AEMS mailbox name and your UT EID are not the same, you will be prompted to correct your User name. Change the User name to your UT EID and click Create or Continue.

  8. Mail will find a server account and set up the account accordingly.

  9. You may also select Address Book contacts and iCal calendars to configure those applications for Austin Exchange if desired.

    Note: Setting up Address Book contacts and iCal calendars will not overwrite your existing contacts or calendars. A new contact list and calendar will be created for you.

  10. Click Create. At this point, Mail will synchronize with the AEMS servers. Depending on the size of your mailbox, this process may take a few minutes to complete.

[Video]: AEMS Configuration: OS X Mail (10.6)

Last updated November 14, 2013 @ 3:56 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!