The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Austin Exchange Messaging Service

Who owns the contents of my AEMS mailbox?

Regardless of who pays for your AEMS mailbox (your department or yourself), you are the primary individual responsible for the contents of your mailbox. Maintaining the privacy of your account's content is important to the university. Keep in mind that as an employee of the university, your email fulfills a business purpose; therefore, specific emails related to business processes could be requested and retained by your employing department.

If you leave the university, your department may request that your mailbox be archived to preserve business knowledge and processes.

Last updated August 9, 2012 @ 4:19 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!