The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

Austin Exchange Messaging Service

Access AEMS from a Mobile Device

ITS offers three mobile-specific ways to access your Austin Exchange Messaging Service (AEMS) account from a mobile device. They are ActiveSync, and Outlook Mobile App (OMA). Each has advantages and disadvantages, and requires a mobile device and a data plan from your wireless service provider (such as AT&T, Sprint,
T-Mobile, Verizon, etc.). The standard POP and IMAP protocols can also be used to access your email but not your calendar, contacts, etc. so they are not generally recommended.

ActiveSync on Smartphone Devices

ActiveSync is a Microsoft protocol which provides access to mailbox. It is implemented by many other companies including Apple and Google. See Accessing AEMS via ActiveSync for more information.


  • No cost from ITS

  • A broad range of devices use it


  • Slightly higher amount of data transferred to device (contact your wireless service provider for details of your data plan)

  • Push notifications are not always as fast _ If you need assistance with using mobile devices to connect to AEMS email and calendar, please contact the ITS Help and Service Desk.

Outlook Mobile App

This is a stripped-down, text-only version of Outlook Web App optimized for mobile devices. It is available via Its only advantage is that it can be accessed from nearly any device with a web browser.

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Last updated July 2, 2014 @ 4:41 pm

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