Austin Exchange Messaging Service
Access AEMS from a Mobile Device
ITS offers two ways to access your Austin Exchange Messaging Service (AEMS) email account from a mobile device. Each has advantages and disadvantages, and requires a mobile device and a data plan from your wireless service provider (such as AT&T
, Sprint
,
T-Mobile
, Verizon
, etc.).
Austin BlackBerry Service
Austin BlackBerry Service uses a proprietary, secure protocol to transmit data back and forth between the server and your mobile BlackBerry device. This allows you to stay connected and fully synchronized with your AEMS email and calendar data wherever you have cellular coverage. This solution is ideal for those who are frequently on the go and need to stay closely connected to their office throughout the day. Austin BlackBerry Service allows you to maintain that important connection without the problems and security concerns of desktop synchronization software.
Advantages
Ease of use, simple device configuration
Secure proprietary protocol used for data transmission
Lost devices can be disabled and data erased
Disadvantages
Only works with BlackBerry devices
Austin BlackBerry Service subscription required
ActiveSync on Smartphone Devices
ActiveSync is an industry standard protocol which provides access to your:
Inbox
Calendar
Tasks
Contacts
It allows synchronization of your Smartphone device with the server. Since this information is stored on your device, you can access it when outside your wireless provider's coverage area.
Advantages
No cost from ITS
Offline access to downloaded data
Access to Outlook tasks
Disadvantages
Higher amount of data transferred to device (contact your wireless service provider for details of your data plan)
More memory required on mobile device
If you need assistance with using mobile devices to connect to AEMS email and calendar, please contact the ITS Help Desk.
Last updated August 10, 2012 @ 11:53 am

