The University of Texas at Austin

Austin Exchange Messaging Service

Outlook 2007 (Windows): Setting Up Austin Exchange Messaging Service

  • Operating System: Windows XP and Windows Vista

  • Application: Outlook 2007

If You Have Never Run Outlook Before

If you have never run Outlook before, you need to open the program the first time through the list of programs under the Start button. Once you have opened the program and performed the initial steps, the procedure is almost the same as for those who have already been using Outlook.

  1. Sign up for an AEMS account if you have not already done so.

  2. From the Start menu, select All Programs, then select Microsoft Office and then Microsoft Office Outlook 2007.

  3. When you see the Outlook 2007 Startup display, click Next.

  4. Select Yes to set up an email account.

  5. Click Next.

  6. Skip to step 6 of the procedure in the next section to continue.

If You Have Run Outlook Before

  1. Click the Start button, and then click Control Panel.

  2. Double-click the Mail icon.

    Note: If you don't see a Mail icon, your control panel may be in category view. If that is the case, click Switch to Classic View. You should then see the Mail icon. If you don't see either a Mail icon or a Switch to Classic View link, look for a Mail icon in View 32-bit Control Panel Items. If you have neither Mail nor View 32-bit Control Panel Items, use the instructions under If You Have Never Run Outlook Before.

  3. Click the Show Profiles button.

  4. On the General tab, click the Add button.

  5. In the Profile Name field, enter your UT EID and click OK.

  6. If your name and email address are automatically filled in, click Next, then click Finish. Your configuration is complete. Otherwise, continue to the next step.

  7. In the Your Name field, enter your name in the form firstname lastname.

  8. In the Email Address field, enter your primary AEMS email address (for example, If you do not know your AEMS email address, visit What is my AEMS email address? for more information.

  9. Leave the Password fields blank. You may be prompted for your password later.

  10. Click Next. The configuration wizard will configure your email server settings, which can take several minutes.

  11. If prompted, confirm that the server address being used is "," then select the Don't ask me about this website again checkbox. Finally, click the Allow button.

  12. If prompted, enter "AUSTIN\yourEID" as the User Name and your UT EID password as the Password.

  13. When the process is complete, click Finish.

  14. Return to the Show Profiles window and make sure your new profile is selected in the Always use this profile field. This ensures that your new profile will be used next time you start Outlook.

  15. Select the new profile, click Properties, and click Email Accounts from the Mail Setup window.

  16. Select the Microsoft Exchange account you just created and click Change.

  17. At the Change Email Account window, click the More Settings button, and go to the Advanced tab.

  18. Determine whether to select Use Cached Exchange Mode:

    • If you are using a laptop, you can leave this option selected.

    • If you are using a desktop computer, make sure this option is not selected.

    Note: Cached Mode is the default configuration for Outlook profiles. ITS does not recommend running Outlook in Cached Mode on desktop machines unless absolutely necessary, because damaged cache data can lead to mailbox data loss or incorrect rendering of Calendar views. Laptops should be run in cached mode because they are mobile and do not always have a reliable connection to the Exchange server.

  19. Click OK, Next, and Finish to exit out of the Change Email Account windows. Any remaining windows may also be closed at this time.

  20. Open Outlook to access your email account.

For more information on Microsoft Outlook, visit Microsoft's website.

Last updated August 9, 2012 @ 1:36 pm

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