The University of Texas at Austin

Austin Exchange Messaging Service

Managing Your Email Address Auto-complete List

  • Operating System: Windows
  • Application: Outlook 2007 / 2010

Outlook 2007

Disabling auto-complete email addresses

When typing an address into the To:, Cc:, or Bcc: lines of a new message in Outlook, Outlook will use auto-complete to automatically suggest an address based on addresses it has cached.

To turn off this feature so that addresses are not suggested:

  1. From the Tools menu, select Options.

  2. Select the Email Options button, then the Advanced Email Options button.

  3. Ensure the Suggest names while completing the To, Cc, and Bcc fields checkbox is not selected.

Removing an address from the list

You can remove addresses from your list so that they are not suggested by the auto-complete feature.

  1. Open a new message and begin typing the address.

  2. Use the up and down arrow keys to select the address to be removed from the addresses suggested. When the address to be removed is highlighted, press the Delete key.

Removing all saved addresses

Warning: This deletes ALL your addresses in Outlook.

  1. Right-click on the Start menu and select Explore.

  2. From the Tools menu, select Folder Options.

  3. Select the View tab, and then select the Show hidden files and folders radio button. Select OK.

  4. Browse to the C:\Documents and Settings\username\Application Data\Microsoft Outlook folder, where username is your UT EID.

  5. Delete the .NK2 file.

Outlook 2010

Disabling auto-complete email addresses

  1. Click the File tab.
  2. Click Options.
  3. Click Mail.
  4. Under Send Messages, ensure the Suggest names while completing the To, Cc, and Bcc fields checkbox is not selected.

Removing an address from the list

You can remove addresses from your list so that they are not suggested by the auto-complete feature.

  1. Open a new message and begin typing the address.
  2. Use the up and down arrow keys to select the address to be removed from the addresses suggested. When the address to be removed is highlighted, press the Delete key.

Removing all saved addresses

Warning: This deletes ALL your addresses in Outlook.

  1. From the File menu, select Options.
  2. Click the Mail menu item and scroll down until you see the Send Messages heading.
  3. Click the Empty Auto-Complete List button.

For more information on Microsoft Outlook, visit Microsoft's website.

Last updated August 9, 2012 @ 1:53 pm

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