The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

Microsoft Campus Agreement

Activation: What happens if I lose my product key?

By and large, product keys are uniquely generated by Microsoft. If they are lost, they cannot be re-created. If you have lost your key, you will need to contact Software Distribution and Sales.

Faculty and staff using Windows XP or Office XP on departmental computers can access volume license keys for these products online (requires UT EID).

Last updated March 27, 2012 @ 8:49 am

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!