The University of Texas at Austin

Public Internet Access

Connecting to restricted.utexas.edu: iPhone, iPad, iPod touch

  1. Launch the Settings app.
  2. Tap Wi-Fi.
  3. Tap the listing for restricted.utexas.edu.
  4. When prompted, enter your UT EID (or Guest ID) and password; tap Join.
  5. A certificate installation screen will appear; verify that the certificate is for restricted.utexas.edu and lists Thawte Premium Server CA as the issuer.
    • If it does not, you are connecting to an untrusted network. Quit this process by pressing the Home button, notify the ITS Help and Service Desk at 512-475-9400, and try connecting in a different area of campus.
    • If it does, tap Accept.
  6. Your device should now be connected to restricted.utexas.edu.

If the above steps do not establish a connection to restricted.utexas.edu, you may try this alternate method:

  1. Launch the Settings app.
  2. Tap Wi-Fi.
  3. Tap the listing for wifi-help.utexas.edu.
  4. A Log In overlay will appear; if it does not, open the Safari app.
  5. Tap the Connecting to Wireless Internet **on **restricted.utexas.edu link.
  6. Tap the Install link.
  7. Enter your UT EID (or Guest ID) and password; tap Log In.
  8. A profile installation screen will appear; tap More Details.
  9. Verify that the certificate is for restricted.utexas.edu and lists Thawte Premium Server CA as the issuer.
    • If it does not, you are connecting to an untrusted network. Quit this process by pressing the Home button, notify the ITS Help and Service Desk at 512-475-9400, and try connecting in a different area of campus.
    • If it does, tap Install Profile to return to the previous screen.
  10. Tap Install.
  11. Tap Install Now.
  12. Enter your password when prompted and tap Next.
  13. At the Profile Installed screen, tap Done.
  14. Your device should now be connected to restricted.utexas.edu.

These steps may be completed only while in range of the campus wireless networks.

Last updated July 8, 2014 @ 12:54 pm

We Can Help

Get help from an expert:

* ITS Help and Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!