The University of Texas at Austin

Public Internet Access

Requesting Additional Wireless Bandwidth for Projects

Information Technology Services (ITS) offers Project Bandwidth for departments seeking additional Public Network Access (PNA) bandwidth for users.

All students, faculty, and staff have a weekly allocation of bandwidth for accessing any external resources on the Internet outside of university-hosted content. Project Bandwidth is a departmentally funded option that provides supplemental bandwidth to users who regularly exceed their weekly bandwidth allocation for purposes related to the university mission.

Ordering

Bandwidth can be supplemented with a one-time purchase of additional bandwidth or by a weekly plan. The departmental Technical Support Coordinators (TSC) must approve and request the project. To find the designated TSC for your department, please contact your department’s IT staff, or you may contact the ITS Help Desk.

The following options are available for Project Bandwidth:

Type Bandwidth Price
One-Time Purchase 5 GB $5
Tier 1 5 GB/week $4.25/semester
Tier 2 25 GB/week $7.25/semester
Tier 3 75 GB/week $10.50/semester
Tier 4 150 GB/week $13.00/semester

To order, fill out the PNA Project Bandwidth Request Form.

Please note that charges are processed monthly by the university accounting system, so you may not see the charge right away.

Usage

The EID holder's bandwidth allocation will be increased by the requested amount. Please note that the PNA system cannot determine, restrict, or refund the use of bandwidth once it is added to a user's allocation. It is up to individual users to use the bandwidth appropriately.

Fee Exemptions

Exemptions from bandwidth fees may be granted in certain cases. If you are requesting an exemption, please enter "EXEMPTION" in the account number field, and include a justification for the request in the field provided. Exemption requests may take up to five business days to process. Requests will be evaluated by the Director of ITS Networking.

Last updated August 5, 2013 @ 1:16 pm

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