REQUIRED: Outlook 2013 (Windows) Pre-Migration Steps
Deleted Items Warning
Large Deleted Items Folders
The migration process can be slowed down if your mailbox's Deleted Items folder is large in size. If you don't need these messages, emptying your Deleted Items folder can speed up the migration. To do this, right-click (control-click in Mac OS X) your Deleted Items folder and select Empty Folder or Erase Deleted Items.
30-day Deleted Items Timer and Functionality
Once your mailbox has finished the migration process, a 30-day timer will start, and all messages migrated will be permanently deleted in 30 days. Moving forward, all messages in the Deleted Items folder older than 30 days will be permanently removed.
If there are any messages in that folder that you may need, please restore them to your mailbox before this timer is up.
Public Folder Information
Please let your Technical Support Contact (TSC) know of any Public Folders you currently manage.
Resource Calendars and Accounts
We would like to migrate any rooms or resource accounts you manage alongside your mailbox so your workflow is not interrupted. Please inform your Technical Support Contact (TSC) of any resources you manage.
Additional Resources for Migration Process
Please make note of the following resources prior to your migration date, to use after the process is complete.
Outlook 2010 / 2013 Post Migration Process This page will detail the expected behavior of Outlook 2013 during the process and any steps to be taken after the migration is complete.
Office 365 Help & Support
This is the main support page for the Office 365 Project, including information on best practices, known issues, mobile device configuration and more.
Last updated April 2, 2015 @ 5:07 pm