REQUIRED: Apple Mail - Pre-Migration Checklist
Turn on Classic Layout (OS X 10.7 or later)
If you are using OS X 10.6 or earlier, please skip this section. If you are using OS X 10.7 or later, please follow these steps to turn on Classic Layout.
From the Mail menu, select Preferences. A dialog box will open.
- Click to put a check next to Use classic layout.
- Close the dialog box.
- Continue with the steps below.
Deleted Items Warning
Large Deleted Items Folders
The migration process can be slowed down if your mailbox's Deleted Items folder is large in size. If you don't need these messages, emptying your Deleted Items folder can speed up the migration. To do this, right-click (control-click in Mac OS X) your Deleted Items folder and select Empty Folder or Erase Deleted Items.
Note: If the above search instructions identified any large items in your mailbox, this action is necessary to prevent issues migrating your mailbox.
30-day Deleted Items Timer and Functionality
Once your mailbox has finished the migration process, a 30-day timer will start, and all messages migrated will be permanently deleted in 30 days. Moving forward, all messages in the Deleted Items folder older than 30 days will be permanently removed.
If there are any messages in that folder that you may need, please restore them to your mailbox before this timer is up.
Public Folder Information
Please let your Technical Support Contact (TSC) know of any Public Folders you currently manage.
Resource Calendars and Accounts
We would like to migrate any rooms or resource accounts you manage alongside your mailbox so your workflow is not interrupted. Please let your Technical Support Contact (TSC) of any resources you manage.
Additional Resources for Migration Process
You will have received notice of when your migration date is. On that day or anytime before, please make note of the following resources for when your migration process is occuring.
Apple Mail Post Migration Process
This page will detail the expected behavior of Apple Mail during the process and any steps needed to take after the migration is complete.
Office 365 Help & Support
This is the main page for support on the Office 365 project. Here you can find a list of Known Issues as well as configuration directions for mobile devices.
Last updated March 19, 2015 @ 10:45 am