Help & Support / SmartVoice Voice Mail
Getting Started
- Installing and Opening SmartVoice Voice Mail Desktop Software
- Logging on to SmartVoice Web Online
- Ordering New SmartVoice Service
- Setting Up Your Voice Mailbox
- Types of Voice Mail Boxes
Service Management
- *Service Requests: Add, Change, Cancel
- Cancelling SmartVoice Service
- Desktop Access: Adding Contact Information to SmartVoice
- Desktop Access: Creating New SmartVoice Messages
- Desktop Access: Deleting Voice Messages
- Desktop Access: Listening to Voice Mail Messages
- Desktop Access: Reading File Attachments in SmartVoice
- Desktop Access: Sending File Attachments in SmartVoice
- Forwarding Voice Mail to E-Mail
- Mac OS X 10.7 (Lion) SmartVoice Desktop Client
- Telephone Access: Changing Your SmartVoice Password
- Telephone Access: Creating and Sending Voice Messages
- Telephone Access: Deleting Voice Mail Messages
- Telephone Access: Listening to Voice Mail Messages
- Telephone Access: Logging in to SmartVoice Voice Mail
- Telephone Access: Recording Voice Greetings
- Web Access: Adding Contact Information to SmartVoice
- Web Access: Creating New SmartVoice Messages
- Web Access: Forwarding Voice Messages
- Web Access: Listening to Voice Messages
- Web Access: Reading File Attachments in SmartVoice
- Web Access: Replying to Voice Messages
- Web Access: Sending File Attachments in SmartVoice
- Web Access: Viewing Message History in SmartVoice
Troubleshooting
- Can't Receive Faxes
- Dealing With a Full Mailbox
- Known Issue: Cannot Open Voice Message Forwarded to Microsoft Outlook
- Known Issues: Outlook and Entourage Filtering Forwarded Messages to Junk E-mail (February 22, 2007)
- Known Issues: Setting the Correct Time Zone
- Resetting a Forgotten Voice Mail Password
- Switching From a Non-EID to an EID Mailbox
- Taking Over Someone Else's Phone
- The Phone Just Rings and Voice Mail Doesn't Pick Up
- Turning Off the Telephone's Red Indicator Light
External Resources
Advanced Topics
- Caller Transfer Feature
- Changing SmartVoice Mailbox Assignments
- Desktop Access: Replying to and Forwarding Voice Messages as E-Mail
- Desktop Access: Viewing Message History in SmartVoice
- Desktop or Web Access: Scheduling Voice Greetings
- Playing Voice Messages Automatically, Without the Message Envelope
- Receiving Notification of New Messages on a Pager
- Setting the Voice Message Expiration Limit
- Telephone Access: Enabling Voice Greetings
- Telephone Access: Forwarding Voice Messages
- Telephone Access: Setting Voice Message Sensitivity
- Telephone Access: Using Express Voice Messaging
- Turning Off "Called, No Message" Notices in SmartVoice
