The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

SmartVoice Voice Mail (Retirement in Progress)

Listening to Voice Mail Messages

  1. Open the FirstClass program.

  2. Double-click the Mailbox icon to open your mailbox.

  3. Double-click a message to listen to it. New messages begin to play automatically.

Your SmartVoice desktop appearance will depend on how you are accessing SmartVoice. The images shown below give examples of the SmartVoice desktop for both the Windows and Macs desktop clients and also the Web interface.


SmartVoice desktop (Windows)


SmartVoice desktop (Mac)


SmartVoice desktop (Web interface)

Last updated May 15, 2012 @ 1:15 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!