The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/28/2016.

SmartVoice Voice Mail (Retirement in Progress)

Switching From a Non-EID to an EID Mailbox

To switch a SmartVoice voice mailbox from a non-EID (departmental) mailbox to an EID (individual) mailbox (or vice versa), send an email to the voice mail administrator with the subject line "SmartVoice Order." In your email, be sure to include the following information:

  • Phone number

  • New name and new UT EID (for individual mailboxes)

  • Department name (for department mailboxes)

  • Whether you are switching from a departmental mailbox to an individual mailbox, or from an individual mailbox to a departmental mailbox

Last updated May 15, 2012 @ 2:07 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!