The University of Texas at Austin
As part of the Web Central Services Retirement project, the ITS website will be retired. Information about IT services will be replaced by two new sites, IT@UT and UT ServiceNow, and ITS departmental information will be migrated to a new location. All changes will be completed by 7/19/2016.

Software Distribution and Sales

TXShop Errors: You may only purchase (product) renewal licenses if you purchased a qualifying new or renewal license last year

When logged into TXShop, you can only checkout with a renewal item in your cart if YOUR UT EID was used to purchase a renewable item last year. If you are renewing software for somebody else, TXShop does not "know" that your EID is being used to renew software listed under their EID.

If software listed under your UT EID needs to be renewed by somebody else this year, you will need to request that SDS transfer your license(s) to that new individual.

Last updated October 22, 2010 @ 3:17 pm

We Can Help

Get help from an expert:

* UT Service Desk

* Call us at 512-475-9400

* Submit a help request online

We also have a walk-in service in the first floor lobby of the Flawn Academic Center (FAC). Stop by and let us help you!