TXShop Errors: You may only purchase (product) renewal licenses if you purchased a qualifying new or renewal license last year
When logged into TXShop, you can only checkout with a renewal item in your cart if YOUR UT EID was used to purchase a renewable item last year. If you are renewing software for somebody else, TXShop does not "know" that your EID is being used to renew software listed under their EID.
If software listed under your UT EID needs to be renewed by somebody else this year, you will need to request that SDS transfer your license(s) to that new individual.
Last updated October 22, 2010 @ 3:17 pm